Client Account Manager

3 days ago


Edinburgh, Edinburgh, United Kingdom GB035 Mercer (UK) Limited Full time
Job Title: Client Account Manager

We are seeking an experienced Client Account Manager to join our Employee Benefits team in Edinburgh/Glasgow. This role involves managing a portfolio of clients, developing strong relationships, and providing expert guidance on employee benefits solutions.

About the Role

This is a fantastic opportunity for someone with a strong client service and sales background looking to continue their career with a world-leading professional services company. You will be responsible for delivering outstanding service to your clients, engaging in complex client portfolio management, and working with diverse clients and industries.

Responsibilities
  • Manage a portfolio of clients, develop strong relationships, and provide expert guidance on employee benefits solutions.
  • Oversee the renewal and review process, conducting comprehensive reviews of existing benefits packages.
  • Collaborate with insurance partners to negotiate favourable terms and conditions for clients.
  • Proactively identify and pursue new business opportunities within your own portfolio.
  • Stay up-to-date with industry trends, market developments, and regulatory changes related to employee benefits.
Requirements
  • Previous client service and sales experience within a professional office setting.
  • Excellent interpersonal and communication skills to build and maintain strong relationships with clients.
  • Excellent working knowledge of Microsoft Office suite, including Microsoft Dynamics.
  • Proven ability to work independently and as a team player.
What We Offer
  • A competitive salary range of £45,000 - £65,000 per annum, depending on experience.
  • A hybrid working model that nurtures a collaborative working environment.
  • A comprehensive benefits package, including 25 days annual leave, excellent pension contributions, private medical insurance, and more.


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