Customer Service Support Specialist

1 week ago


Manchester, United Kingdom AJ Bell Management Limited Full time

AJ Bell Management Limited is seeking a highly motivated Customer Service Support Specialist to join our Client Servicing Administration teams in Manchester. This exciting opportunity comes with a competitive salary of £24,720 and a range of benefits.

As a key member of our team, your primary responsibilities will include providing exceptional service to our customers, processing customer requests, handling financial transactions, producing correspondence, working efficiently with internal systems, and maintaining accurate records on databases while resolving customer queries via phone.

To be successful in this role, you will need a strong foundation in maths and English, excellent communication and interpersonal skills, and the ability to work effectively under pressure, meet deadlines, and collaborate with colleagues. Experience in financial services is advantageous but not mandatory.

We offer a comprehensive benefits package, including a competitive salary, starting holiday entitlement of 25 days increasing to 31 days with length of service, holiday buy and sell scheme, choice of pension schemes with matched contributions up to 6%, discretionary bonus scheme, annual free share awards scheme, buy-as-you-earn scheme, health cash plan, discounted private healthcare scheme, dental plan, gym membership, employee assistance programme, sick pay pledge, enhanced maternity, paternity, and shared parental leave, discounted nursery fees, loans for travel season tickets, charitable giving opportunities through salary sacrifice, parking at Exchange Quay, personal development programmes tailored around you and your career goals, ongoing technical training, peer recognition scheme, monthly leadership breakfasts and lunches, and casual dress code.



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