Customer Experience Director

3 days ago


Watford, Hertfordshire, United Kingdom The Massage Company Full time
Centre Manager Wanted

We are seeking a highly skilled Centre Manager to join our team at The Massage Company's new spa location in Watford, Hertfordshire. As a Centre Manager, you will be responsible for leading a high-performing team of 15+ staff, developing and implementing effective sales strategies, and fostering exceptional customer relationships.

This is an exciting opportunity to join a dynamic company with a proven track record of success. You will enjoy a competitive salary package of approximately £43,000 basic (£9,000 bonus potential), plus great benefits. If you have a passion for leadership, sales, and customer service, we want to hear from you

Your key responsibilities will include:
  • Leading a high-performing team of 15+ staff
  • Developing and implementing effective sales strategies
  • Fostering exceptional customer relationships
  • Driving business growth through targeted initiatives
  • Maintaining accurate records and reports

Requirements

To succeed in this role, you will need:
  • Proven leadership experience in a customer-facing environment
  • Excellent communication and interpersonal skills
  • Able to work varied shifts, including evenings and weekends
  • Eligible to work in the UK and speak standard English


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