Helpdesk Services Officer

5 days ago


Dalkeith, Midlothian, United Kingdom Midlothian Council Full time
About the Position

We are seeking a highly skilled Applications Systems Technician to join our Business Applications Team at Midlothian Council. As part of this team, you will provide technical support for staff utilizing Council systems and applications.

With a strong educational background in a relevant field, such as HNC Information Technology or equivalent, you will be responsible for:

  • Supporting the implementation, operation, and ongoing development of various systems and applications.
  • Providing training to system users as required.

The salary for this position is approximately £25,000-£30,000 per annum, depending on experience. In addition, desirable qualifications include:

  • Evidence of ability to produce and manipulate data using query and reporting tools.
  • Previous systems administration experience.
  • Experience in delivering staff training.
  • Design and production of training/procedural/guidance documentation.

Our council offers a supportive and inclusive work environment. If you are interested in developing your career in software/applications support, please apply for this role.



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