Applications Technical Officer
6 days ago
We are seeking a skilled and enthusiastic individual to join our Business Applications Team as an Applications Support Officer. This exciting opportunity will provide the successful candidate with the chance to develop their skills in delivering software and applications support to staff across all Council services.
The successful candidate will be responsible for providing technical support to staff utilizing Council systems and applications. This includes repairing and maintaining systems, waste services, corporate gazetteer, leisure management system, and vehicle telematics.
The role also involves implementing, operating, and developing these systems/applications, as well as associated business processes. Additionally, the successful candidate will deliver training to system users as required.
This position is perfect for ambitious individuals who wish to develop a career in software/application support.
Key Skills- SVQ level 3 in a relevant subject such as HNC Information Technology, Information Management, Business Information Systems, or equivalent competency.
- Advanced MS Excel skills.
- Ability to produce and manipulate data for various uses using query and reporting tools.
- Previous experience in Systems Administration, including helpdesk service provision.
- Experience in delivering staff training.
- Experience in designing and producing training/procedural/guidance documentation.
We offer:
- A competitive salary range of £30,243 - £32,009 per year.
- Permanent contract status.
- Hybrid work-from-home arrangement.
- 36 hours of work per week.
Please note that it is Midlothian Council's policy that successful applicants will be appointed to the first point on the salary scale.
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