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Team Manager

2 months ago

Coventry, Coventry, United Kingdom Iceland Full time

About the Role

We are seeking a highly motivated and experienced Team Leader to join our team at Iceland. As a Team Leader, you will play a key role in supporting your team to deliver exceptional customer service and drive sales growth in our stores.

Key Responsibilities

  • Support and motivate your team to achieve sales targets and provide excellent customer service
  • Lead by example and demonstrate a strong work ethic and commitment to delivering results
  • Develop and implement effective store operations to ensure efficient and effective use of resources
  • Monitor and control store stock levels, including ordering and receiving stock
  • Manage and resolve customer complaints and issues in a professional and courteous manner

Requirements

  • Proven experience in a retail management role, preferably in a fast-paced and dynamic environment
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire a team
  • Strong problem-solving and analytical skills, with the ability to make informed decisions
  • Ability to work flexibly, including evenings and weekends, to meet the needs of the business
  • Basic IT skills, including proficiency in Microsoft Office

What We Offer

  • A competitive salary and benefits package, including a bonus scheme and pension scheme
  • Opportunities for career development and progression, including training and development programs
  • A fun and dynamic work environment, with a team of like-minded individuals who are passionate about delivering exceptional customer service
  • A range of employee benefits, including discounts on Iceland products and services