Restaurant Operations Manager

4 weeks ago


Coventry, Coventry, United Kingdom Bistrot Pierre - Midlands Team Member Full time

About the Role:

We are seeking a highly skilled and experienced Duty Manager to join our dynamic restaurant team at Bistrot Pierre - South Team Member. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our restaurant.

Key Responsibilities:

  • Ensure staffing levels are adequate for each shift and address any issues promptly.
  • Anticipate client needs and react to enhance client satisfaction.
  • Provide flexibility to assist within other areas of the restaurant as needed.
  • Brief the front of house team on customer satisfaction and upselling targets.
  • Maintain clear communication with the kitchen team to ensure they are ready for service and products are available.

What We Offer:

  • Treat your friends and family to an unlimited 50% discount off our food at any of our Bistrot Pierre restaurants.
  • An awesome service charge on top of your competitive hourly pay rate.
  • Sign up to the financial wellbeing platform Wagestream, which lets you track your earnings, access your wages before payday, set up savings, and provides a financial health score checker.
  • Discounted room rates at our two hotels.
  • Discounted selected dishes on shift, and wines at cost price.
  • We take well-being seriously, so you'll have access to our 24/7 employee assistance programme.
  • Fantastic staff nights out and on-shift daily and monthly incentives.
  • Annual company rewards – get the chance to win holiday vouchers for you and your loved ones.
  • Take part in our Future Leaders course, where you can experience bespoke career development.
  • Length of service awards.


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