Restaurant Operations Manager

2 weeks ago


Coventry, Coventry, United Kingdom Doubletree by Hilton Coventry Full time

Restaurant & Bars Manager

We are seeking a highly skilled and experienced Restaurant & Bars Manager to join our team at Doubletree by Hilton Coventry. As a key member of our hospitality team, you will be responsible for managing the operations of our food and beverage outlets to deliver an exceptional guest experience.

Key Responsibilities:

  • Manage all Food and Beverage Outlet operations to ensure exceptional levels of customer service
  • Recruit, manage, train and develop the team in product service, knowledge, and all legal requirements
  • Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
  • Set departmental targets and objectives, work schedules, budgets, and policies and procedures
  • Support in the development of menus with Head Chef and other members of restaurant and bar team
  • Accountable for monthly stock takes
  • Incentivise team members to maximize sales and revenue
  • Carry out annual and mid-year appraisals with Managers and team members under your responsibility
  • Evaluate guest satisfaction levels with a focus on continuous improvement
  • Ensure communication meetings are conducted and post-meeting minutes generated
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships

About Us:

Doubletree by Hilton Coventry is a modern hotel located in the heart of England, just off the M6. We offer a range of amenities designed for a comfortable stay, including a LivingWell Spa, conference space, and on-site parking. Our team is passionate about delivering exceptional customer experiences and we are committed to providing a warm and welcoming environment for our guests.

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career development and growth within the hotel group
  • A supportive and collaborative team environment
  • Access to training and development programs to enhance your skills and knowledge
  • A range of employee benefits, including meals provided whilst on shift, sales incentives, and discounted use of leisure facilities

Requirements:

  • Passionate and willingness to learn
  • Positive attitude and someone who makes our guests smile
  • Genuinely friendly and caring and enjoys working as part of a team
  • Ambitious and hard working
  • Good organisational / time management skills
  • Experience of managing people and developing people
  • Previous experience of managing a department and Profit and Loss margins
  • Able to lead from the front and have strong, interpersonal and communication skills
  • Resilient, creativity, able multitask and can work under pressure
  • Ability to work morning, afternoon/evening, and weekends
  • Passion for food and able to deliver exceptional customer experiences all the time


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