Restaurant Operations Manager

15 hours ago


Coventry, Coventry, United Kingdom Bistrot Pierre - Midlands Team Member Full time

About the Role

We are seeking a highly skilled and motivated Duty Manager to join our dynamic restaurant team at Bistrot Pierre - Midlands. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our restaurant.

Key Responsibilities

  • Ensure staffing levels are adequate for each shift and address any issues in a timely manner
  • Anticipate client needs and react to enhance client satisfaction
  • Be flexible to assist within other areas of the restaurant as needed
  • Brief the front of house team on customer satisfaction and upselling targets
  • Maintain clear communication with the kitchen team to ensure they are ready for service and products are available

What We Offer

As a Duty Manager at Bistrot Pierre - Midlands, you will enjoy a range of benefits, including:

  • Treat your friends and family to an unlimited 50% discount off our food at any of our Bistrot Pierre restaurants
  • An awesome service charge on top of your competitive hourly pay rate
  • Access to the financial wellbeing platform Wagestream, which lets you track your earnings, access your wages before payday, set up savings, and provides a financial health score checker
  • Discounted room rates at our two hotels
  • Discounted selected dishes on shift, and wines at cost price
  • Access to our 24/7 employee assistance programme
  • Fantastic staff nights out and on-shift daily and monthly incentives
  • Annual company rewards – get the chance to win holiday vouchers for you and your loved ones
  • Take part in our Future Leaders course, where you can experience bespoke career development
  • Length of service awards

Why Choose Us?

Bistrot Pierre - Midlands is a dynamic and inclusive environment where you can excel and develop in your role. We pride ourselves on creating a welcoming atmosphere for all, and we are committed to providing exceptional customer experiences. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we would love to hear from you.



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