Customer Experience Associate
4 days ago
We are seeking a highly motivated and enthusiastic Customer Experience Associate to join our team at WSH Group. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and creating a welcoming atmosphere for our customers.
Key Responsibilities
- Delight customers by greeting them in a friendly and professional manner
- Provide recommendations and share the story of our menu
- Maintain a clean and organized workspace
- Follow health and safety guidelines
Requirements
To succeed in this role, you will need a passion for delivering outstanding customer service, a contagious enthusiasm for coffee, tea, and customer service, and the ability to work collaboratively as part of a team. Previous experience in a similar role is an advantage, but not required. You must be able to adapt to challenges and opportunities with a solution-oriented perspective and work according to the BaxterStorey core values.
Salary and Benefits
The estimated salary for this role is £25,000 - £30,000 per annum, depending on experience. As a member of the WSH Group team, you will also have access to benefits such as training and development opportunities and a competitive pension scheme.
Working Arrangements
This is a part-time role working approximately 22 hours per week. You will be expected to work flexible hours, including weekends and holidays.
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