Customer Experience Associate

5 days ago


Manchester, United Kingdom WHSmith Full time

Company Overview:


WHSmith is a renowned retail company with a rich heritage, committed to providing exceptional customer experiences in various settings, including airports, hospitals, rail stations, and motorway services.



About the Role:


We are seeking a skilled Customer Experience Associate to join our team at Central Manchester Children's Hospital. As a Sales Assistant, you will be responsible for delivering an outstanding customer service experience, working independently or as part of a team to achieve our store standards.



Key Responsibilities:



  • Deliver exceptional customer service, ensuring every interaction meets our high standards.
  • Contribute to maintaining a tidy and inviting store environment by replenishing stock and carrying out visual merchandising tasks.
  • Meet display and visual merchandising standards to facilitate seamless customer navigation.
  • Promote a positive team culture, supporting colleagues to achieve our goals.


What We're Looking For:



  • A passion for delivering exceptional customer experiences.
  • Effective communication skills to collaborate with colleagues.
  • Motivation to achieve outstanding results and maintain high standards.
  • Flexibility to adapt to changing company requirements.


Benefits:


We offer a competitive salary of £ , a pension scheme, paid annual leave, and employee discounts. Additionally, we provide an Employee Assistance Programme to support your well-being, whether physical, mental, or financial.



Why Join Us:


At WHSmith, we strive to make every journey better. We value inclusivity and welcome colleagues from diverse backgrounds. If you're passionate about delivering exceptional customer experiences, we invite you to join our team.



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