Restaurant Operations Manager
3 days ago
Job Title: Restaurant Operations Manager
Estimated Salary: $60,000 - $80,000 per annum
We are seeking an experienced Restaurant Operations Manager to oversee the day-to-day operations of our food and beverage outlets. The successful candidate will be responsible for ensuring exceptional customer service and satisfaction.
Responsibilities:
- Supervise and train staff to provide high standard of service.
- Monitor and maintain quality and consistency of food and beverage offerings.
- Manage inventory, stock control, and ordering to minimize waste and maximize profitability.
- Develop and execute strategies to increase customer satisfaction and loyalty.
- Ensure compliance with health, safety, and hygiene regulations.
- Handle customer concerns and complaints effectively and in a timely manner.
- Collaborate with management team to develop marketing and promotional activities.
- Monitor competitors' activities and trends to identify opportunities for improvement.
Requirements:
- Proven experience in supervisory role in food and beverage industry.
- Strong knowledge of food and beverage operations, including ordering, inventory management, and cost control.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work well under pressure and handle customer concerns professionally.
- Strong problem-solving and decision-making abilities.
- Knowledge of health, safety, and hygiene regulations.
- Flexibility to work weekends, evenings, and holidays as required.
Benefits:
- Pension Plans
- Training & Development
- Free Golf
- 50% discount on food and beverage
- Staff referral programme
- Opportunities for Progression
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