Palace Operations Specialist
2 days ago
We are seeking a highly skilled Membership Systems Administrator to join our team at Historic Royal Palaces. As a key member of our operations team, you will be responsible for managing our membership systems, ensuring seamless delivery of services to our customers.
Key Responsibilities- Manage and maintain our membership database, ensuring accuracy and up-to-date information.
- Process membership applications, renewals, and cancellations in a timely and efficient manner.
- Provide excellent customer service, responding to queries and concerns in a professional and courteous manner.
To be successful in this role, you will need:
- A strong understanding of membership systems and operations.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
We offer a competitive salary of £28,203 per annum, plus a range of benefits including:
- A generous holiday entitlement.
- The opportunity to work with a talented team of professionals.
- Professional development opportunities.
Historic Royal Palaces is the independent charity that looks after the Tower of London, Hampton Court Palace, Kensington Palace, the Banqueting House, Kew Palace, and Hillsborough Castle & Gardens. We are passionate about preserving and protecting these historic sites for future generations.
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