Palace Operations Specialist

2 days ago


East Molesey, Surrey, United Kingdom Historic Royal Palaces Full time
About the Role

We are seeking a highly skilled Membership Systems Administrator to join our team at Historic Royal Palaces. As a key member of our operations team, you will be responsible for managing our membership systems, ensuring seamless delivery of services to our customers.

Key Responsibilities
  • Manage and maintain our membership database, ensuring accuracy and up-to-date information.
  • Process membership applications, renewals, and cancellations in a timely and efficient manner.
  • Provide excellent customer service, responding to queries and concerns in a professional and courteous manner.
Requirements

To be successful in this role, you will need:

  • A strong understanding of membership systems and operations.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
What We Offer

We offer a competitive salary of £28,203 per annum, plus a range of benefits including:

  • A generous holiday entitlement.
  • The opportunity to work with a talented team of professionals.
  • Professional development opportunities.
About Us

Historic Royal Palaces is the independent charity that looks after the Tower of London, Hampton Court Palace, Kensington Palace, the Banqueting House, Kew Palace, and Hillsborough Castle & Gardens. We are passionate about preserving and protecting these historic sites for future generations.



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