Presales Solutions Consultant

2 days ago

StainesuponThames, Surrey, United Kingdom IFS Full time
Job Description

As a Pre-Sales Consultant at IFS, you will play a crucial role in understanding the business and functional objectives of our clients and prospects. You will work closely with the Sales teams and Business Architects to provide a functional product solution and demonstrate it back where required.

Through the support of industry specialists and business value engineering, you will enable the customer-first approach of IFS, ensuring the understanding and delivery of the value and technical solutions customers expect. Your key responsibilities will include:

  • Participating in internal and customer/prospect-facing product presentations and demonstrations.
  • Facilitating and documenting prospect and customer discovery sessions to uncover business processes and functional requirements.
  • Responding to technical questions in a Request for Information (RFI) or a Request for Proposal (RFP).
  • Supporting with technical qualification of sales opportunities.
  • Gaining knowledge of specific IFS products and services.
  • Supporting and building custom demonstrations aligned with customers'/prospects' key business initiatives.
  • Ensuring the successful delivery of Proof of Value tied to the customers' success criteria and business initiatives.
  • Translating technical and business requirements into a customer-focused, value-centric solution.
  • Working within teams with the ability to adopt a leadership role where necessary.
  • Maintaining a high degree of knowledge of all products and services, including roadmaps, and regularly liaising with product management.
  • Using the knowledge and/or understanding of the major customers' requirements to provide and/or propose commercially and viable product/solution improvement feedbacks of large and complex customer requirements – involving senior management where needed.
  • Working with Enterprise level prospects and clients and being prepared to question them to cover a complete architecture, including integration of IFS Ultimo into a wider environment.
  • Understanding and demonstrating the key metrics, KPI's and business drivers for the IFS Ultimo Industries.
  • Working with the sales organisation to address technical needs for the customers.
  • Maintaining knowledge of and following the IFS Ultimo Customer Engagement processes.
  • Ensuring discipline of excellence and passion to every customer engagement.
  • Supporting at external and internal customer-facing events.
  • Using the knowledge and/or understanding of the major customers' requirement to provide and/or propose commercially and viable product/solution improvement feedback.
Qualifications

Essential:

  • University degree, equivalent professional qualifications or appropriate experience.
  • Deep experience of solution development, presenting software applications and business process mapping at a senior level.
  • A comprehensive understanding of business practices within relevant industries.
  • Experience of working with Enterprise Asset Management software or equivalent.
  • Fluency in English (verbal and written).
  • A willingness to travel – nationally and internationally as required.

Desirable:

  • Experience in developing business process strategy and enterprise architecture.

A Pre-Sales Consultant would be expected to have an excellent understanding of the following areas:

  • Experience in Enterprise Asset Management.
  • Project management in asset-intensive industries.
  • Developing solutions to deliver customer-facing demonstrations and presentations focused on the key IFS and customer value messaging.
  • End-to-end business process and business practices including process and solution mapping.
  • Knowledge of IFS products and processes, with a focus on the IFS Ultimo processes related to your areas of industry expertise.
  • Commitment to self-learning and regular training.
  • Living the IFS Ultimo Values.
Additional Information

At IFS-Ultimo, you will work in a growing, global enterprise software company built upon committed and empowered colleagues who come to work knowing they are making a difference. We work every day within our single platform and embedded digital innovation to help our customers be their best when it really matters to their customers – at the Moment of ServiceTM. We take pride in ensuring that our employees are able to achieve the company goals as well as develop their career. We believe empowered autonomy, committed colleagues, and being part of a winning team are the keys to our success and what makes us great.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer

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