ICT Field Services Engineer

6 days ago

Birmingham, Birmingham, United Kingdom Birmingham Hospice Full time

Role Overview:

The ICT Field Services Engineer will be responsible for providing first, second, and third-line support services to the Birmingham Hospice team, maintaining and improving the organization's infrastructure.

Key Responsibilities:

  1. Deliver end-user strategy, maintaining fit-for-purpose technology solutions, deploying hardware, and providing first-class support.
  2. Travel to various locations to provide in-person services, managing the end-to-end field service jobs, ensuring that all requests are managed through the system and all resolutions meet service level agreements.
  3. Collaborate with other professionals to devise suggestions for expediting maintenance and troubleshooting procedures.

Requirements:

  1. A degree in a computing-related subject or relevant practical experience.
  2. Experience in 1st, 2nd, and 3rd line support.
  3. Competence with operating systems (e.g. Microsoft, Linux, Apple Macintosh), and ability to administer Office 365 and 365 admin packages, including Intune.
  4. Highly skilled in Cisco routing and networking, with knowledge of hardware vendor's equipment such as TP-link, Draytek and Sophos.
  5. Experience in networking, copper and fibre cabling, and deploying networking hardware.
  6. A self-sufficient problem solver, able to manage multiple priorities and apply project management skills.
  7. An excellent communicator, able to build effective relationships at all levels.
  8. A car owner/driver with a full UK driving licence.

Benefits:

  • Free parking
  • On-site parking
  • Sick pay

Work Schedule:

  • Monday to Friday

Work Location: In person

  • ICT Field Services Engineer

    6 days ago

    Birmingham, Birmingham, United Kingdom Hays Technology Full time

    Job Title: ICT Field Services EngineerJob Summary:We are seeking a skilled ICT Field Services Engineer to join our team on a temporary basis. As a key member of our team, you will provide 1st, 2nd, and 3rd line support services to our people, maintaining and improving our infrastructure. You will have a background of working within a busy environment, with...

  • ICT Field Services Engineer

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Title: ICT Field Services EngineerWe are seeking a highly skilled ICT Field Services Engineer to join our client's team on a temporary basis. As a key member of the team, you will provide 1st, 2nd, and 3rd line support services to our people, maintaining and improving infrastructure.Key Responsibilities:Support and drive to multiple different...

  • ICT Field Services Engineer

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Title: ICT Field Services EngineerWe are seeking a highly skilled ICT Field Services Engineer to join our client's team on a temporary basis. As a key member of the team, you will provide 1st, 2nd, and 3rd line support services to our people, maintaining and improving infrastructure.Key Responsibilities:Support and drive to multiple different...

  • ICT Field Services Engineer

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Title: ICT Field Services EngineerWe are seeking a highly skilled ICT Field Services Engineer to join our team on a temporary basis. As a key member of our technical team, you will provide 1st, 2nd, and 3rd line support services to our clients, maintaining and improving infrastructure. Your background in troubleshooting complex technical issues and...

  • ICT Field Services Engineer

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Title: ICT Field Services EngineerWe are seeking a highly skilled ICT Field Services Engineer to join our team on a temporary basis. As a key member of our technical team, you will provide 1st, 2nd, and 3rd line support services to our clients, maintaining and improving infrastructure. Your background in troubleshooting complex technical issues and...

  • ICT Field Services Engineer

    1 month ago

    Birmingham, Birmingham, United Kingdom Hays Technology Full time

    Job Title: ICT Field Services EngineerWe are seeking a highly skilled ICT Field Services Engineer to join our team on a temporary basis. As a key member of our team, you will provide 1st, 2nd, and 3rd line support services to our people, maintaining and improving our infrastructure.Key Responsibilities:Support and drive to multiple different sitesEnd-to-end...

  • ICT Field Services Engineer

    1 month ago

    Birmingham, Birmingham, United Kingdom Hays Technology Full time

    Job Title: ICT Field Services EngineerWe are seeking a highly skilled ICT Field Services Engineer to join our team on a temporary basis. As a key member of our team, you will provide 1st, 2nd, and 3rd line support services to our people, maintaining and improving our infrastructure.Key Responsibilities:Support and drive to multiple different sitesEnd-to-end...

  • ICT Field Services Engineer

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Hays Technology Full time

    ICT Field Services Engineer - Inside IR35We are seeking a highly skilled ICT Field Services Engineer to join our client's team on a temporary basis. As a key member of our team, you will provide 1st, 2nd, and 3rd line support services to our people, maintaining and improving our infrastructure. You must have a proven track record of problem-solving from...

  • ICT Field Services Engineer

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Hays Technology Full time

    ICT Field Services Engineer - Inside IR35We are seeking a highly skilled ICT Field Services Engineer to join our client's team on a temporary basis. As a key member of our team, you will provide 1st, 2nd, and 3rd line support services to our people, maintaining and improving our infrastructure. You must have a proven track record of problem-solving from...

  • ICT Field Services Engineer

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Birmingham Hospice Full time

    Job Title: ICT Field Services EngineerWe are seeking a highly skilled ICT Field Services Engineer to join our team at Birmingham Hospice. As a key member of our IT department, you will be responsible for providing first, second, and third-line support services to our staff and maintaining and improving our infrastructure.Main Responsibilities:Respond to...

  • ICT Field Services Engineer

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Birmingham Hospice Full time

    Job Title: ICT Field Services EngineerWe are seeking a highly skilled ICT Field Services Engineer to join our team at Birmingham Hospice. As a key member of our IT department, you will be responsible for providing first, second, and third-line support services to our staff and maintaining and improving our infrastructure.Key Responsibilities:Respond to...

  • ICT Field Services Engineer

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Birmingham Hospice Full time

    Job Title: ICT Field Services EngineerWe are seeking a highly skilled ICT Field Services Engineer to join our team at Birmingham Hospice. As a key member of our IT department, you will be responsible for providing first, second, and third-line support services to our staff and maintaining and improving our infrastructure.Key Responsibilities:Respond to...

  • ICT Field Services Engineer

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Birmingham Hospice Full time

    About the RoleWe are seeking a highly skilled ICT Field Services Engineer to join our team at Birmingham Hospice. As a key member of our technical team, you will be responsible for providing first-class support services to our people, maintaining and improving our infrastructure, and delivering the hospice's end-user strategy.Key ResponsibilitiesProvide...

  • ICT Field Services Engineer

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Birmingham Hospice Full time

    Job Summary:We are seeking a highly skilled ICT Field Services Engineer to join our team at Birmingham Hospice. As a key member of our technical team, you will be responsible for providing first, second, and third-line support services to our people, maintaining and improving our infrastructure, and delivering the hospice's end-user strategy.Key...

  • ICT Field Services Specialist

    6 days ago

    Birmingham, Birmingham, United Kingdom Hays Careers Full time

    Job SummaryWe are seeking a skilled ICT Field Services Specialist to join our team on a temporary basis. As a key member of our technical support team, you will provide 1st, 2nd, and 3rd line support services to our people, maintaining and improving our infrastructure. You will have a background of working within a busy environment, with experience in...

  • ICT Field Services Engineer

    1 month ago

    Birmingham, Birmingham, United Kingdom Birmingham Hospice Full time

    Job SummaryWe are seeking a highly skilled ICT Field Services Engineer to provide first, second, and third-line support services to our people and maintain and improve our infrastructure. The successful candidate will play a key role in delivering the hospice's end-user strategy, maintaining fit-for-purpose technology solutions, deploying hardware, and...

  • ICT Field Services Engineer

    1 month ago

    Birmingham, Birmingham, United Kingdom Birmingham Hospice Full time

    Job SummaryWe are seeking a highly skilled ICT Field Services Engineer to provide first, second, and third-line support services to our people and maintain and improve our infrastructure. The successful candidate will play a key role in delivering the hospice's end-user strategy, maintaining fit-for-purpose technology solutions, deploying hardware, and...

  • ICT Support Specialist

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Telent Technology Services Limited Full time

    As a Telent Technology Services Limited ICT Support Apprentice, you will play a vital role in providing operational support to the Strategic Road Network. You will work on technical aspects of the nationwide telecommunications equipment, ensuring seamless connectivity and minimizing downtime.Key responsibilities include:Providing 2nd and 3rd line remote and...

  • ICT Support Specialist

    3 weeks ago

    Birmingham, Birmingham, United Kingdom Telent Technology Services Limited Full time

    As a Telent Technology Services Limited ICT Support Apprentice, you will play a vital role in providing operational support to the Strategic Road Network. You will work on technical aspects of the nationwide telecommunications equipment, ensuring seamless connectivity and minimizing downtime.Key responsibilities include:Providing 2nd and 3rd line remote and...

  • ICT Support Specialist

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Telent Technology Services Limited Full time

    As a key member of our team, you will play a vital role in providing operational support to the Strategic Road Network, working on technical aspects of the nationwide telecommunications equipment.Key responsibilities include:Providing 2nd and 3rd line remote and in-person IT support for End User Computer environments, software distribution, and software...