Support Experience Expert

1 day ago


Cambridge, Cambridgeshire, United Kingdom SoCode Limited Full time

Job Summary:

We are seeking a highly motivated and experienced Customer Support Administrator to join our team at SoCode Limited.

This is an exciting opportunity to work in a dynamic environment, providing exceptional support to customers and contributing to the company's success.

Key Responsibilities:
  1. Respond to customer inquiries via phone, email, and chat, ensuring timely and professional responses.
  2. Resolve customer issues related to telecom products and services, demonstrating problem-solving skills and attention to detail.
  3. Maintain accurate and up-to-date customer records in the CRM system, ensuring data integrity and security.
  4. Collaborate with the customer service team to achieve common goals and objectives.

Benefits:

This role offers a competitive salary of £24,000 per annum, plus opportunities for career growth and development within a leading company in the packaging industry.



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