Housing Registration Coordinator
4 weeks ago
We are seeking a highly skilled and motivated Housing Registration Administrator to join our team at Link Housing Association Ltd. As a key member of our Customer Service Centre, you will be responsible for delivering a high-quality service to our customers, meeting their needs at the first point of contact.
The successful candidate will have a good standard of education combined with experience of working in a fast-paced, multi-task role dealing with a range of duties and customers. You will be able to demonstrate a knowledge of, and commitment to, excellent customer care and equal opportunities.
Key responsibilities will include accurately processing applications to our choice-based letting system, assessing applicants' housing needs in line with our Lettings Policy, and awarding priority where appropriate. You will also be responsible for resolving enquiries in a flexible and customer-focused manner, using your initiative and making decisions on assessments when necessary.
We are looking for someone who is able to work in a supportive, trusting, and transparent environment, with the autonomy to offer creative and innovative solutions while maintaining our values: Responsibility, Empathy, Social Impact, Participate, Equality, Challenge, and Transparency.
What We OfferAs an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities. Our benefits package includes a competitive salary, reviewed annually, with opportunities for annual performance-related salary increases and discretionary non-consolidated pay awards.
We also offer 35 days' holiday per year (inclusive of public holidays) pro rata, plus an additional 1 day's pro rata holiday per year after 1 year's service, up to a maximum of 40 days per year. Other benefits include enhanced company sick and family-friendly pay, access to paid qualifications, and a wide range of learning and development opportunities.
We are an equal opportunities employer and welcome applications from all sectors of the community. Our offices are fully accessible to wheelchair users, and we will interview all disabled candidates who meet the essential criteria.
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Housing Registration Coordinator
4 weeks ago
Falkirk, Falkirk, United Kingdom Link Housing Full timeAbout the RoleAt Link Housing, we are seeking a highly skilled and motivated Housing Registration Administrator to join our team. As a key member of our Customer Service Centre, you will be responsible for delivering a high-quality service to our customers, meeting their needs at the first point of contact.Key ResponsibilitiesAccurately process applications...
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Housing Registration Coordinator
4 weeks ago
Falkirk, Falkirk, United Kingdom Link Housing Full timeAbout the RoleAt Link Housing, we are seeking a highly skilled and motivated Housing Registration Administrator to join our team. As a key member of our Customer Service Centre, you will be responsible for delivering a high-quality service to our customers, meeting their needs at the first point of contact.Key ResponsibilitiesAccurately process applications...
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