Housing Services Coordinator
2 weeks ago
We are seeking a dedicated and enthusiastic individual to join our Housing and Communities team as a Housing Needs Officer. This is a temporary position until September 2026, covering a career break.
The successful candidate will be based in one of our three Area Housing Teams and will be responsible for delivering core and essential housing services. You will be supported by a range of wrap-around services, including our Conflict Resolution Team and Revenues and Benefits Team.
As a Housing Needs Officer, you will have the opportunity to work with our tenants to help them thrive in their home and community. You will be expected to have a strong commitment to delivering excellent customer service and a passion for working in the housing sector.
The ideal candidate will have a Chartered Institute of Housing Level 2 qualification or above in Housing or a related discipline, or be able to demonstrate equivalent experience. You will also have the ability to work in a hybrid working arrangement, with opportunities for further professional development within the Housing sector.
Please see the attached job profile and information pack for further details on the key requirements for the role.
Key Responsibilities:
- Deliver core and essential housing services to tenants
- Work with tenants to help them thrive in their home and community
- Provide excellent customer service
- Collaborate with other teams to provide wrap-around services
What We Offer:
- Opportunity to work in a hybrid working arrangement
- Opportunities for further professional development within the Housing sector
- Support from a range of wrap-around services
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