Administrative Support Specialist
12 hours ago
About the Role
We are seeking an experienced Administrative Support Specialist to join our Health Visiting Team within Aneurin Bevan University Health Board. The successful candidate will provide administrative support to the team, including processing incoming mail, ensuring that all urgent correspondence is dealt with promptly.
Main Responsibilities
The successful candidate will be responsible for:
- Acting as the main point of contact for the team, including processing incoming mail and ensuring that all urgent correspondence is dealt with promptly.
- Carrying out clerical and administrative support to Health Visitors at their bases and in Child Health Clinics/Baby Groups, ensuring the smooth running of the Health Visitors office and clinics.
- Receiving telephone calls and dealing with telephone enquiries, communicating and liaising with patients, relatives, members of the public, other departments and services in a sensitive and tactful manner.
- Ensuring the efficient input of data onto the computer systems in relation to the recording of information, processing change of address forms, updating relevant records and ensuring appropriate personnel.
About Us
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. We provide an exceptional workplace where you can feel trusted and valued. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes.
Requirements
The successful candidate will have:
- Business and Administration NVQ level 3 or equivalent experience.
- Knowledge of working with Microsoft packages.
- Knowledge of administrative procedures and systems, some of which are non-routine.
Desirable
The successful candidate will also have:
- Experience of working in an NHS organisation.
- Previous experience of working in an office environment.
- Ability to speak Welsh.
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