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Administrative Support Specialist
3 months ago
Position Overview
Are you seeking a fulfilling role in administrative and operational support that inspires you, offers opportunities for growth, and allows you to contribute positively to the NHS in Wales? If so, the NHS Wales Shared Services Partnership is looking for a dedicated individual to join our Pharmacy Services division.
As a vital part of our expanding team, you will play a key role in assisting senior management in delivering exceptional and professional services.
Key Responsibilities
The successful candidate will be tasked with providing high-quality, confidential administrative and operational support to the pharmacy senior management team. This includes:
- Coordinating operational tasks and resource management.
- Processing documentation and drafting communication materials.
- Organizing meetings and events efficiently.
Additionally, you will be responsible for:
- Conducting accurate data validation and reporting in response to routine planning and financial schedules.
- Addressing information requirements from key stakeholders, including Health Education and Improvement Wales, Health Boards, Trusts, Universities, and the Welsh Government.
You will also manage day-to-day inquiries from Health Boards, Trusts, and other stakeholders regarding ongoing projects, ensuring timely acknowledgment and appropriate escalation of messages.
Proficiency in the Welsh language is preferred for this position; however, applications from both Welsh and English speakers are encouraged.
About Our Organization
At NHS Wales Shared Services Partnership, we uphold our core values of Listening and Learning, Working Together, Taking Responsibility, and Innovating.
We promote an agile working environment and are committed to continuous improvement as a learning organization. Our focus is on creating an inclusive workplace that values equality, diversity, and the well-being of our employees.
We strive to deliver excellent customer service to both internal and external clients.
Benefits and Work Environment
We offer a comprehensive benefits package tailored to meet diverse needs. For more information about our organization, the benefits we provide, and guidance on the application process, please refer to our official resources.
Our agile working model allows for flexibility, with a contractual base that may include remote work and various locations. We prioritize balancing flexibility with community engagement and fostering opportunities for collaborative learning.
Qualifications and Experience
Essential Criteria
- NVQ Level 4 in Business Administration or equivalent qualification, or substantial relevant experience.
- Proficient in Microsoft Office and Outlook, with the ability to adapt to new software as needed.
- Familiarity with clerical, administrative, and HR procedures.
Desirable Criteria
- Previous experience within the NHS.
Skills and Abilities
Essential Skills
- Strong written and verbal communication skills, including the ability to manage a busy email inbox.
- Capability to apply knowledge of policies, procedures, and professional standards effectively.
- Ability to collaborate within a team and recognize the needs of colleagues to meet deadlines and achieve shared goals.
Desirable Skills
- Proficiency in Welsh language skills, ranging from levels 1 to 5 in understanding, speaking, reading, and writing.
Time Management and Initiative
Essential Skills
- Excellent organizational skills with the ability to prioritize tasks effectively.
- Ability to work independently and take initiative when necessary.
