Customer Service Associate

3 days ago


Washington, Sunderland, United Kingdom beBee Professionals Full time £20,000 - £30,000

In this Customer Service Associate role at beBee Professionals in Washington, United Kingdom, you will be responsible for delivering exceptional customer service and supporting the store's day-to-day operations.

Responsibilities
  • Greet and assist customers with product selection, providing expert advice to enhance their shopping experience.
  • Operate the cash register and handle transactions efficiently, ensuring accurate processing and maintaining a high level of customer satisfaction.
  • Maintain the store's visual presentation and stock levels, adhering to company standards and enhancing the overall shopping environment.
  • Assist with stock replenishment and inventory checks, ensuring timely restocking and minimizing stock discrepancies.
  • Ensure a clean and tidy store environment, upholding the company's commitment to quality and customer satisfaction.
  • Meet or exceed sales targets set by the store management, driving revenue growth and contributing to the team's success.
Requirements and Skills
  • Prior experience in retail or customer service is highly desirable, demonstrating your ability to provide excellent service and work effectively in a fast-paced environment.
  • Excellent communication and interpersonal skills are essential for building strong relationships with customers and colleagues alike.
  • Able to work in a dynamic environment, adapting to changing situations and priorities while maintaining a high level of professionalism.
  • Friendly, approachable, and customer-oriented attitude, consistently providing exceptional service and exceeding customer expectations.
  • Flexibility to work weekends, evenings, and holidays, demonstrating your willingness to accommodate the needs of the business and meet customer demands.
  • Basic IT skills for till and stock management systems, ensuring seamless integration and efficient processing.
Benefits and Compensation
  • Competitive hourly wage (£8.90-£11.00) and sales incentives, recognizing your contribution to the team's success and rewarding your hard work.
  • Employee discounts on store products, providing an exclusive benefit and enhancing your shopping experience.
  • Training and development opportunities to grow within the company, equipping you with the skills and knowledge needed to excel in your role.
  • Friendly and supportive team environment, fostering a positive and collaborative atmosphere that promotes teamwork and employee well-being.
  • Flexible working hours, accommodating your needs and preferences while meeting the requirements of the business.

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