Customer Service Leadership Manager

3 weeks ago


Washington, Sunderland, United Kingdom British Heart Foundation Full time

The British Heart Foundation is seeking a seasoned professional to fill the role of Assistant Fashion Store Manager in our Washington location. This position comes with a salary of £29,000 - £32,000 per annum.

You will play a vital role in supporting the Store Manager, taking charge when necessary, and driving business success. Your expertise will help inspire and develop staff and volunteers to deliver outstanding customer experiences.

Main duties include:

  • Delivering exceptional customer service
  • Driving commercial growth
  • Leading visual merchandising initiatives
  • Optimising sales performance
  • Supporting volunteer development

We offer a comprehensive package of benefits, including generous leave, flexible working, and opportunities for career advancement.


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