Control Room Coordinator

3 days ago


Eastbourne, East Sussex, United Kingdom Secure Care UK - Bases Full time
About Secure Care UK - Bases

We are a leading provider of specialist patient transport services for the NHS and wider healthcare sectors across the UK. Our team is dedicated to delivering safe, efficient, and compassionate care to patients with mental health conditions.

Job Summary

We are seeking a highly motivated and organized Control Room Coordinator to join our team. As a Control Room Coordinator, you will play a critical role in ensuring the safe transportation of patients and providing logistical support to our Mental Health Transport Assistants.

Key Responsibilities
  • Booking and Dispatch: Receive and respond to bookings in a timely and professional manner, ensuring that patients receive safe and efficient transportation.
  • Logistical Support: Provide logistical support to Mental Health Transport Assistants, including coordinating crew deployments and ensuring that resources are utilized effectively.
  • Communication: Maintain effective communication with internal and external stakeholders, including patients, families, and healthcare professionals.
  • Record Keeping: Accurately record all information provided by clients and ensure that all required data is received to support the Mental Health Transport Assistants in delivering a safe and compliant service.
  • Incident Reporting: Investigate and report all incidents within the CQC/IMF framework, ensuring that statutory regulations and applicable legislation are implemented and adhered to at all times.
Requirements
  • Enhanced DBS Certificate: Maintain an Enhanced DBS certificate from within the last 3 years.
  • Communication Skills: Possess excellent written and verbal communication skills, with the ability to remain calm under pressure.
  • Problem-Solving: Demonstrate the ability to problem-solve efficiently and work as part of a team.
  • IT Skills: Possess good IT skills, including proficiency in command and control systems and mapping software.
What We Offer
  • Private Healthcare: Private healthcare provided by Westfield Healthcare.
  • Training and Development: Additional training and continued personal development opportunities.
  • Refer a Friend Scheme: A refer a friend scheme for existing employees.
Working Arrangements
  • Shift Pattern: 4 on, 4 off shift pattern, alternating between days and nights.
  • Contract: Full-time contract.
  • Job Type: Permanent position.


  • Eastbourne, East Sussex, United Kingdom Secure Care UK - Bases Full time

    About Secure Care UK - BasesSecure Care UK - Bases is a leading provider of specialist patient transport services for the NHS and wider healthcare sectors across the UK. Our team is dedicated to delivering safe, efficient, and compassionate care to patients with mental health conditions.Job SummaryWe are seeking a highly skilled and motivated Control Room...


  • Eastbourne, East Sussex, United Kingdom Secure Care UK - Bases Full time

    About Secure Care UK - BasesSecure Care UK - Bases is a leading provider of specialist patient transport services for the NHS and wider healthcare sectors across the UK. Our team is dedicated to delivering safe, efficient, and compassionate care to patients with mental health conditions.Job SummaryWe are seeking a highly skilled and motivated Control Room...


  • Eastbourne, East Sussex, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    Job Summary:We are seeking an experienced Control Room Operator to join our team at Pearson Whiffin Recruitment Ltd. As a Control Room Operator, you will be responsible for handling client calls, addressing out-of-hours enquiries, and providing real-time support to the business from the control centre.Key Responsibilities:Handle client calls politely and...


  • Eastbourne, East Sussex, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    Job Summary:We are seeking an experienced Control Room Operator to join our team at Pearson Whiffin Recruitment Ltd. As a Control Room Operations Specialist, you will be responsible for handling client calls, operating incident management systems, and providing real-time support to our business from the control centre.Key Responsibilities:Handle client calls...


  • Eastbourne, East Sussex, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    Job Summary:We are seeking an experienced Control Room Operator to join our team at Pearson Whiffin Recruitment Ltd. As a Control Room Operations Specialist, you will be responsible for handling client calls, operating incident management systems, and providing real-time support to our business from the control centre.Key Responsibilities:Handle client calls...


  • Eastbourne, East Sussex, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    Job Summary: We are seeking an experienced Control Room Operator to join our team at Pearson Whiffin Recruitment Ltd. As a Control Room Operations Specialist, you will be responsible for handling client calls, addressing out-of-hours enquiries, and providing real-time support to the business from the control centre. Key Responsibilities: Handle client calls...


  • Eastbourne, East Sussex, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    Job Summary: We are seeking an experienced Control Room Operator to join our team at Pearson Whiffin Recruitment Ltd. As a Control Room Operations Specialist, you will be responsible for handling client calls, addressing out-of-hours enquiries, and providing real-time support to the business from the control centre. Key Responsibilities: Handle client calls...


  • Eastbourne, East Sussex, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    Job Summary:We are seeking an experienced Control Room Operator to join our team at Pearson Whiffin Recruitment Ltd. As a Control Room Operations Specialist, you will be responsible for handling client calls, operating incident management systems, and providing real-time support to our business.Key Responsibilities:Handle client calls and out-of-hours...


  • Eastbourne, East Sussex, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    Job Summary:We are seeking an experienced Control Room Operator to join our team at Pearson Whiffin Recruitment Ltd. As a Control Room Operations Specialist, you will be responsible for handling client calls, operating incident management systems, and providing real-time support to our business.Key Responsibilities:Handle client calls and out-of-hours...


  • Eastbourne, East Sussex, United Kingdom Secure Care UK - Bases Full time

    Job Overview:Secure Care UK - Bases is seeking a Control Room Duty Care Operation Manager to oversee the effective transportation of service users while adhering to established guidelines and protocols. This position involves managing staff schedules, addressing operational inquiries, and ensuring deployment aligns with service level expectations. You will...


  • Eastbourne, East Sussex, United Kingdom Secure Care UK - Bases Full time

    About Secure Care UK - BasesSecure Care UK - Bases is a leading provider of specialist patient transportation services for the NHS and wider healthcare sectors across the UK. We pride ourselves on delivering a high-quality service to our patients and clients, committed to providing a safe and efficient transportation service.Job Title: Communications and...


  • Eastbourne, East Sussex, United Kingdom Secure Care UK - Bases Full time

    About Secure Care UK - BasesSecure Care UK - Bases is a leading provider of specialist patient transportation services for the NHS and wider healthcare sectors across the UK. We pride ourselves on delivering a high-quality service to our patients and clients, committed to providing a safe and efficient transportation service.Job Title: Communications and...


  • Eastbourne, East Sussex, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    Job Summary:We are seeking an experienced Control Room Operator to join our team at Pearson Whiffin Recruitment Ltd. As a Control Room Operator, you will be responsible for handling client calls, addressing out-of-hours enquiries, and providing real-time support to the business from the control centre.Key Responsibilities:Handle client calls politely and...


  • Eastbourne, East Sussex, United Kingdom Secure Care UK - Bases Full time

    Job Overview:Secure Care UK - Bases is seeking a Control Room Duty Care Operation Manager to oversee the effective transportation of service users while adhering to established guidelines and policies. This position entails supervising staff schedules, addressing operational inquiries, and managing deployment to fulfill service level agreements. As a key...


  • Eastbourne, East Sussex, United Kingdom EdEx Education Recruitment Full time £26,000

    Behavioral Support Coordinator In this role, you will be responsible for overseeing the management of isolation rooms within an educational setting. It is essential to fully comprehend the duties and expectations associated with this position before moving forward. Q - Are you a graduate in psychology, criminology, or social sciences seeking to enhance your...


  • Eastbourne, East Sussex, United Kingdom TDA TELECOM LIMITED Full time £45,000

    Key Responsibilities In this position, you will be responsible for a variety of tasks that are essential to our operations. - Developing quotations for control systems projects. - Creating technical submissions related to control systems. - Managing sales documentation, including spreadsheets and paperwork. - Engaging with clients and suppliers to...


  • Eastbourne, East Sussex, United Kingdom Rullion Limited Full time £15 - £16

    Logistics Technical CoordinatorFor those interested in understanding the qualifications for this position, please review the details below.Overall Objective:To deliver administrative and technical assistance to the Health Physics Transport Team while ensuring the safe transportation of hazardous materials and managing import/export processes.This role will...

  • Logistics Coordinator

    2 weeks ago


    Eastbourne, East Sussex, United Kingdom Paxton Access Full time

    About Paxton AccessPaxton Access is a global leader in the development and manufacturing of innovative access control solutions. With a rich history spanning nearly 40 years, our team of over 400 employees is dedicated to delivering exceptional products and services to our customers.Our Company CultureWe take pride in creating a vibrant and dynamic work...


  • Eastbourne, East Sussex, United Kingdom Paxton Access Full time

    About Paxton AccessPaxton Access is a global leader in the development and manufacturing of innovative access control solutions. With a rich history spanning nearly 40 years, our team of over 400 employees is dedicated to delivering exceptional products and services to our customers.Our Company CultureWe take pride in creating a vibrant and dynamic work...


  • Eastbourne, East Sussex, United Kingdom Dawsongroup plc Full time

    Join our dynamic team at Dawsongroup plc as a Fleet Operations Controller . This position offers a thrilling opportunity to contribute to our operational excellence. Below, you will find the essential skills, experience, and qualifications necessary for success in this role. Key Responsibilities: In this role, you will engage in a variety of tasks that...