Deployment Coordinator
5 days ago
Secure Care UK - Bases is a leading provider of specialist patient transportation services for the NHS and wider healthcare sectors across the UK. We pride ourselves on delivering a high-quality service to our patients and clients, committed to providing a safe and efficient transportation service.
Job Title: Communications and Deployment CoordinatorWe are seeking an enthusiastic and motivated individual to join our team as a Communications and Deployment Coordinator. This role is responsible for receiving bookings and coordinating the safe transportation of service users by a national team of Mental Health Transport Assistants.
Key Responsibilities:- Provide logistical support to MHTA's and internal and external stakeholders in a professional and efficient manner.
- Dispatch crews to bookings with due consideration to patient care and risk assessments.
- Maintain proficiency in the use of IT systems, including command and control systems and mapping software.
- Accurately record all information provided by clients when taking bookings.
- Record operational data and assist in the accurate recording of metrics for Handover and Control Room reporting.
- Handle complaints and compliments professionally and escalate as appropriate.
- Support the creation and implementation of crew rotas.
- Ensure Company Standard Operating Procedures and Policies are followed.
- Ensure regulatory obligations, policies, and procedures are adhered to at all times.
- Maintain Enhanced DBS.
- Ability to remain calm under pressure.
- Ability to work as part of a team.
- Ability to problem-solve efficiently.
- Good IT skills.
- Excellent written and verbal communication skills.
We are committed to the safer recruitment process and safeguarding and promoting the welfare of children, young people, and adults at risk. We offer a comprehensive induction programme and ongoing training and development opportunities to support your career growth.
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Deployment Coordinator
3 weeks ago
Eastbourne, East Sussex, United Kingdom Secure Care UK - Bases Full timeAbout Secure Care UK Secure Care UK is a leading provider of specialist patient transport services for the NHS and wider healthcare sectors across the UK. Our dedicated team ensures the safe transportation, care, and support of service users with mental health conditions during their journeys. We are committed to providing excellence in healthcare and...
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Logistics Coordinator
2 weeks ago
Eastbourne, East Sussex, United Kingdom Secure Care UK - Bases Full timeAbout Secure Care UK - BasesWe are a leading provider of specialist patient transport services for the NHS and healthcare sectors nationwide. Our team is dedicated to safely transporting patients with mental health conditions, providing care and support during their journey.Our MissionWe are committed to delivering a high standard of service and value the...
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Logistics Coordinator
5 days ago
Eastbourne, East Sussex, United Kingdom Secure Care UK - Bases Full timeAbout Secure Care UK - BasesWe are a leading provider of specialist patient transport services for the NHS and healthcare sectors nationwide. Our team is dedicated to safely transporting patients with mental health conditions, providing care and support during their journey.Our MissionWe are committed to delivering a high standard of service and value the...
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Control Room Coordinator
5 days ago
Eastbourne, East Sussex, United Kingdom Secure Care UK - Bases Full timeAbout Secure Care UK - BasesSecure Care UK - Bases is a leading provider of specialist patient transport services for the NHS and wider healthcare sectors across the UK. Our team is dedicated to delivering safe, efficient, and compassionate care to patients with mental health conditions.Job SummaryWe are seeking a highly skilled and motivated Control Room...
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Control Room Coordinator
6 days ago
Eastbourne, East Sussex, United Kingdom Secure Care UK - Bases Full timeAbout Secure Care UK - BasesSecure Care UK - Bases is a leading provider of specialist patient transport services for the NHS and wider healthcare sectors across the UK. Our team is dedicated to delivering safe, efficient, and compassionate care to patients with mental health conditions.Job SummaryWe are seeking a highly skilled and motivated Control Room...
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Lead Coordinator for Care Operations
4 weeks ago
Eastbourne, East Sussex, United Kingdom Secure Care UK - Bases Full timeJob Overview:Secure Care UK - Bases is seeking a Control Room Duty Care Operation Manager to oversee the effective transportation of service users while adhering to established guidelines and policies. This position entails supervising staff schedules, addressing operational inquiries, and managing deployment to fulfill service level agreements. As a key...
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Control Room Coordinator
1 day ago
Eastbourne, East Sussex, United Kingdom Secure Care UK - Bases Full timeAbout Secure Care UK - BasesWe are a leading provider of specialist patient transport services for the NHS and wider healthcare sectors across the UK. Our team is dedicated to delivering safe, efficient, and compassionate care to patients with mental health conditions.Job SummaryWe are seeking a highly motivated and organized Control Room Coordinator to join...
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Control Room Coordinator
2 days ago
Eastbourne, East Sussex, United Kingdom Secure Care UK - Bases Full timeAbout Secure Care UK - BasesWe are a leading provider of specialist patient transport services for the NHS and wider healthcare sectors across the UK. Our team is dedicated to delivering safe, efficient, and compassionate care to patients with mental health conditions.Job SummaryWe are seeking a highly motivated and organized Control Room Coordinator to join...
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Operations Manager for Control Room Services
4 weeks ago
Eastbourne, East Sussex, United Kingdom Secure Care UK - Bases Full timeJob Overview:Secure Care UK - Bases is seeking a Control Room Duty Care Operation Manager to oversee the effective transportation of service users while adhering to established guidelines and protocols. This position involves managing staff schedules, addressing operational inquiries, and ensuring deployment aligns with service level expectations. You will...
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Integrated Therapy Coordinator
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Wellbeing Coordinator
3 months ago
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