Hospitality Service Leader
4 days ago
About The Woodspeen
We are a pioneering restaurant group dedicated to crafting exceptional dining experiences. Our talented team works collaboratively to deliver memorable moments for our guests.
Job Title: Front-of-House Service Professional
We are seeking an experienced and dedicated Front-of-House Service Professional to join our team in providing exceptional service to our guests. As a key member of our front-of-house team, you will be responsible for ensuring that every guest feels valued and supported throughout their dining experience.
About the Role
- Provide exceptional service, focusing on guest satisfaction and retention.
- Develop in-depth knowledge of our menu, including ingredients and cooking techniques, to offer informed recommendations.
- Presentation and serving skills, presenting dishes with flair and pouring wine accurately.
- Collaborate with colleagues to maintain a seamless and efficient service.
- Upsell and recommend featured items, drinks, and wine pairings to enhance guests' experiences.
- Manage high-pressure situations professionally, referring them to the line manager when necessary.
Requirements
- Leaving Cert level education or above
- NVQ qualification or equivalent
- Passion for food, beverage, and customer service
- Excellent communication and teamwork skills
- Attention to detail and hands-on approach
- Able to work independently and as part of a team
- Effective time management and organisation
Benefits
- Complimentary meals during shifts
- Life assurance cover
- Opportunities for career growth and development
- Holidays increasing with length of service
- Friend referral scheme with rewards
- Access to exclusive benefits through our HAPI scheme
- Rewards and recognition for performance and achievements
- Pension scheme enrolment
- Employee assistance programme and wellbeing resources
- Cycle-to-work scheme
Salary Estimate
The estimated salary range for this role is £25,000 - £30,000 per annum, based on location and industry standards.
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