Process Improvement Specialist

3 weeks ago


Chelsea, Greater London, United Kingdom Harrods Full time

About the Role

We are seeking a highly skilled Process Analyst to join our Harrods Restaurants & Kitchens team. As a Process Analyst, you will be responsible for implementing Product Lifecycle Management across our Restaurants & Kitchens division.

Key Responsibilities

  • Process analysis and mapping of end-to-end Restaurants & Kitchens processes
  • Process design and redesign to achieve best-in-class PLM across R&K
  • Facilitation of workshops to identify and validate current and future-state processes
  • Stakeholder management of senior stakeholders across the Restaurant & Kitchens team and beyond
  • Delivery of projects and opportunities within the umbrella of Product Lifecycle Management in R&K
  • Aligning with other projects and programmes, including systemic improvements, process improvements and compliance workstreams

About You

We are looking for a candidate with proven experience as a process analyst or in a similar role. Ideally, you will have a clear understanding of the hospitality industry and excellent process analysis and thinking skills, including process mapping.

What We Offer

As a Process Analyst at Harrods, you will benefit from a competitive salary and an excellent benefits package, including a company pension, flexible working, 22 days' holiday and your birthday off, up to 33% in-store discount and a travel season ticket loan.



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