Facilities Management Contract Coordinator

1 month ago

London, Greater London, United Kingdom Financial Conduct Authority Full time
Job Title: Facilities Management Contract Coordinator

Join the Financial Conduct Authority (FCA) as a Facilities Management Contract Coordinator and play a crucial role in ensuring the smooth operation of our facilities management services.

About the Role

We are seeking an experienced and organized individual to assist in the day-to-day management of our facilities management contracts. As a Contract Coordinator, you will work closely with our Contracts Manager to establish and maintain effective working relationships with key service partners, ensuring the delivery of high-quality services to our stakeholders.

Key Responsibilities
  • Establish and maintain good working relationships with third-party on-site teams to ensure contractual delivery of services.
  • Coordinate meetings, diaries, and meeting room bookings, as well as distribute relevant documentation and confirm minutes/action points.
  • Work closely with Building Coordinators to ensure service partners are providing the right level of service and are managed effectively.
  • Coordinate regular operational 'huddles' to ensure all teams are aware of requirements and expectations in respect of service delivery standards.
  • Coordinate smaller contracts, such as the Health Club, Travel, Archiving, and Storage, including regular meetings to monitor performance and service delivery.
  • Establish customer feedback groups to monitor service perception and drive continuous improvement through reporting and management information.
  • Work with the Help Desk function to produce reports demonstrating compliance in dealing with services across the property portfolio and provide assistance and guidance on issues raised.
What You'll Get From the Role
  • Exposure to a wide range of stakeholders and colleagues, both internally and externally.
  • The opportunity to develop greater knowledge of Facilities Management and gain valuable experience within a busy Workplace Solutions function.
  • Exposure to a broad range of operational and practical arrangements required to assist high-profile buildings across the UK.
Our Benefits

We offer a competitive flexible benefits scheme, allowing you to create a personalized benefits package tailored to your needs. You can use this allowance to purchase additional benefits, such as dental or cycle-to-work schemes, or choose to top up your base salary in cash.

Core benefits include:

  • 25 days' holiday per year plus bank holidays.
  • Private healthcare with Bupa.
  • A non-contributory pension of at least 8% of basic salary each month.
  • Life assurance of eight times your basic salary.
  • Income protection.
We Support Hybrid Working

We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly, including part-time, staggered hours, and job shares. We can't promise to give you exactly what you want, but we won't judge you for asking.

About the FCA

The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair, and competitive. We do this to make sure markets work well for individuals, businesses, and the economy as a whole.

Our Values & Diversity

We aim to cultivate a culture of inclusion for all employees, respecting individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organization – one that makes better decisions, drives innovation, and delivers better regulation.

Application Support

We want to remove any possible barriers and are committed to providing a wide range of reasonable adjustments so that you can keep the focus on your conversations and be at your best. If you have an accessibility requirement, disability, or condition that means you might require changes to the recruitment process, please contact your recruiter to discuss this further.

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