Digital Transformation Specialist

3 days ago


Wokingham, Wokingham, United Kingdom Wokingham Council Full time

Estimated salary: £45,000 - £55,000 per annum

Job Description

We have a fantastic opportunity available for a Digital Business Analyst to join our proactive digital CRM team at Wokingham Borough Council, on a full-time, 12-month fixed term contract.

As Digital Business Analyst, you'll work on exciting CRM projects that directly impact our residents and streamline council operations. You'll identify and analyse digital processes to uncover opportunities for service improvement, efficiency gains, and enhanced resident experiences.

  • Empowering customers and communities
  • Leveraging automation to increase efficiency
  • Enhancing access to services and information
  • Helping us ensure we resolve customer inquiries promptly
  • Standardising technology and processes

This exciting role offers significant opportunities for professional development in digital and AI technologies. As our CRM solution is relatively new, there's plenty of scope to innovate and shape its future.



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