Digital Solutions Specialist

3 days ago


Wokingham, Wokingham, United Kingdom Estio Training Limited Full time
Job Overview

We are seeking a skilled Digital Support Technician to join our team at BAM Construction Training. As an apprentice, you will have the opportunity to gain hands-on experience in providing technical assistance and support for digital systems.

This is an excellent chance to enhance your skills and knowledge in IT operations, cybersecurity, and data management. You will work closely with our instructors to integrate digital solutions and improve business efficiency.

Responsibilities
  • Provide technical assistance in managing and troubleshooting digital systems, including hardware, software, and network-related issues.
  • Handle user inquiries, resolve technical problems, install and update software, and maintain system performance.
  • Ensure data security, perform regular backups, and support cybersecurity measures.
  • Assist in setting up new devices, training users on digital tools, and ensuring compliance with IT protocols.
  • Help to integrate digital solutions to improve business efficiency.
  • Support the day-to-day operations of the business.
  • General Administrative Tasks and Housekeeping Duties.
Qualifications and Skills
  • 5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths)
  • Confidence using office suite (Excel, Word etc.)
  • Ability to understand/or desire to learn basic website coding (Word Press etc)
  • Competence in downloading apps and managing logins.
Benefits
  • Optional pension scheme (5% employee, 3% employer)
  • 20 days a year, plus bank holidays, plus Christmas shutdown.
Training and Development

Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Throughout the apprenticeship, learners receive coaching, help, and guidance from a dedicated team.

Successful completion of this apprenticeship gives you an accredited Level 3 Digital Support Technician.



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