Digital Support Specialist
1 day ago
We are seeking an ambitious Digital Support Specialist to join our team at Estio Training Limited. As a key member of our organization, you will be responsible for providing technical assistance and support to ensure the seamless integration of digital solutions within our construction training business.
About the Role:
- Provide expert-level technical support in the management and troubleshooting of digital systems, including hardware, software, and network-related issues.
- Offer exceptional customer service by handling user inquiries, resolving technical problems, installing and updating software, and maintaining system performance.
- Ensure data security by performing regular backups and supporting cybersecurity measures.
- Collaborate with our instructors to integrate digital solutions and improve business efficiency.
- Contribute to day-to-day operations and general administrative tasks.
Salary and Benefits
The estimated annual salary for this position is £23,000 - £25,000, depending on experience. Additionally, we offer a comprehensive benefits package, including an optional pension scheme (5% employee, 3% employer) and 20 days of paid vacation per year, plus bank holidays and Christmas shutdown.
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