Digital Support Specialist

20 hours ago


Wokingham, Wokingham, United Kingdom Estio Training Limited Full time
Job Overview

We are seeking a skilled Digital Support Technician to join our team at Estio Training Limited. As a key member of our operations team, you will play a crucial role in ensuring the smooth delivery of our digital services.

Your primary responsibility will be to provide technical assistance and support to our users, resolving hardware, software, and network-related issues in a timely and efficient manner.

About the Role
  • Provide exceptional customer service by responding promptly to user inquiries and resolving technical issues in a professional and courteous manner.
  • Install, configure, and maintain digital systems, including hardware and software, to ensure optimal performance and security.
  • Collaborate with colleagues to identify and resolve system errors, and implement solutions to prevent future occurrences.
  • Analyze user feedback to improve digital services and develop strategies to enhance user experience.
  • Maintain accurate records of user interactions, including incident reports and resolution outcomes.
Requirements
  • Bachelor's degree in Computer Science or related field, or equivalent work experience.
  • At least 1 year of experience in a technical support role, preferably in a fast-paced environment.
  • Excellent communication and interpersonal skills, with ability to interact effectively with diverse stakeholders.
  • Strong analytical and problem-solving skills, with ability to troubleshoot complex technical issues.
  • Basic knowledge of programming languages, including HTML, CSS, and JavaScript.
  • Familiarity with version control systems, such as Git.
Benefits
  • Competitive salary: £25,000 - £30,000 per annum, depending on experience.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A dynamic and supportive work environment that encourages collaboration and innovation.
  • The chance to work with a leading provider of digital training solutions and contribute to shaping the future of technology education.


  • Wokingham, Wokingham, United Kingdom Wokingham Council Full time

    We are seeking a skilled Digital Innovation Specialist to join our team at Wokingham Borough Council. As a key member of our Digital Innovation team, you will play a crucial role in driving digital reimagination and delivering impactful solutions that benefit our residents and communities.The successful candidate will have proven experience as a Digital...


  • Wokingham, Wokingham, United Kingdom Leaders Romans Group Full time

    About the RoleWe are seeking an experienced Digital Marketing Campaign Specialist to join our dynamic marketing department. As a key member of the team, you will play a vital role in driving brand awareness and generating leads for Leaders Romans Group.Job OverviewThe successful candidate will be responsible for developing and executing effective digital...


  • Wokingham, Wokingham, United Kingdom Manhattan Associates Full time

    Job OverviewWe are seeking a highly skilled Digital Supply Chain Transformation Specialist to join our team at Manhattan Associates. This role will play a critical part in driving the implementation of cutting-edge supply chain solutions that positively impact how people work, shop, and live.About UsManhattan Associates is a leading provider of supply chain...


  • Wokingham, Wokingham, United Kingdom Advanced Resource Managers Full time

    Job DescriptionWe are seeking a skilled Software Engineer to join our team as a Senior Software Engineer. The successful candidate will be responsible for delivering customer support for the business's digital solutions. This includes developing solutions to improve products and resolving customer issues related to software, databases, and IT systems.The...


  • Wokingham, Wokingham, United Kingdom National Grid Full time

    About UsNational Grid is a leading player in the energy sector, committed to creating a cleaner, more sustainable energy future. As a Graduate Cyber Security, you will play a critical role in protecting our IT infrastructure and networks from evolving cyber threats.Job ResponsibilitiesYour primary responsibility will be to identify and mitigate potential...


  • Wokingham, Wokingham, United Kingdom Advanced Resource Managers Full time

    About the RoleWe are looking for a skilled Software Engineer to join our team as a Senior Software Engineer. The role involves providing customer support for the business's digital solutions and developing solutions to improve products and resolve customer issues related to software, databases, and IT systems.You will contribute to the product deployment...


  • Wokingham, Wokingham, United Kingdom Advanced Resource Managers Full time

    Role Summary:The Advanced Resource Managers' Energy Division is currently recruiting for an experienced Senior Software Engineer to join their client, a global leader in renewable energy power generation. As a key member of the technical support team, you will be responsible for delivering exceptional customer support for the company's digital solutions....


  • Wokingham, Wokingham, United Kingdom Remedicare Full time

    **Job Title:** Senior Support Specialist**Salary Range:** £22,000 - £28,000 per annumWe are seeking a highly skilled and dedicated Senior Support Specialist to join our team at Remedicare. As an Outreach Worker, you will play a vital role in providing support for children and their families who are at risk of permanent exclusion.**Key...


  • Wokingham, Wokingham, United Kingdom Artemis Recruitment Consultants Ltd Full time

    Job Title: Paraplanner Support SpecialistWe are seeking a highly skilled Paraplanner Support Specialist to join our team at Artemis Recruitment Consultants Ltd.About the Role:This is an exciting opportunity for a motivated individual to work in a dynamic environment and contribute to the growth of our business. As a Paraplanner Support Specialist, you will...


  • Wokingham, Wokingham, United Kingdom Hunter Dunning Limited Full time

    Job OverviewHunter Dunning Limited is a leading global cost consultant partner, completely employee-owned in the UK. We offer cost management, project and programme management, specialist consultancy, and digital services, delivering cost-effective and sustainable projects for our international client base.About the RoleWe are seeking an experienced...


  • Wokingham, Wokingham, United Kingdom Home Instead Full time

    Are you a compassionate and caring individual looking for a fulfilling career in care? We are seeking a Care Support Specialist to join our team at Home Instead Ascot.About the RoleWe are looking for someone who is passionate about delivering high-quality care and support to older adults in their own homes. As a Care Support Specialist, you will work closely...


  • Wokingham, Wokingham, United Kingdom OCU Full time

    About the RoleThe Commercial Support Specialist will play a vital role in assisting with contract management, procurement, financial administration, and documentation control. This includes preparing, reviewing, and managing contracts, subcontracts, and change orders, as well as maintaining accurate and up-to-date contract documentation.


  • Wokingham, Wokingham, United Kingdom National Grid Full time

    Role SummaryWe are seeking an enthusiastic and talented individual to join our Graduate Cyber Security team as a Cyber Security Graduate in Wokingham. The successful candidate will work in a dynamic environment where no two days are the same.Key ResponsibilitiesIdentify and mitigate potential cyber threats, ensuring the security of our IT infrastructure and...


  • Wokingham, Wokingham, United Kingdom Hamilton Barnes Associates Limited Full time

    About the RoleHamilton Barnes Associates Limited is seeking a highly skilled Telecoms Support Specialist to join its team in Stuttgart, Germany.Key ResponsibilitiesProvide exceptional customer support to ensure smooth operation of clients' communication systems.Collaborate with global network vendors and internal teams to address technical...


  • Wokingham, Wokingham, United Kingdom Experis - ManpowerGroup Full time

    About Experis - ManpowerGroupWe are a global leader in consulting, technology services and digital transformation. Our client addresses the entire breadth of opportunities in the evolving world of cloud, digital and platforms.Job Description:As a Data Quality Specialist, you will be responsible for improving quality of data in CMDB. This includes experience...


  • Wokingham, Wokingham, United Kingdom Artemis Recruitment Consultants Ltd Full time

    About the RoleWe are looking for a skilled IFA Support Specialist to join our firm based in the Wokingham area. As a fully office-based position, you will be working directly alongside Financial Advisers to provide administrative support and help them deliver high-quality financial advice services to clients.Your primary responsibilities will include dealing...


  • Wokingham, Wokingham, United Kingdom Academics Ltd Full time

    Job Title: Educational Support SpecialistEstimated Salary: £25,000 - £30,000 per annumAbout the Role:In this role, you will work with students who have a range of needs, including Autism, ADHD, and physical disabilities. You will support small groups of students, assisting them with academic work and emotional development.You will also help foster a...


  • Wokingham, Wokingham, United Kingdom Four Seasons Health Care Group Full time

    About the RoleWe are looking for a highly skilled and motivated Support Worker Specialist to join our team at Four Seasons Health Care Group. The successful candidate will work closely with the care team to deliver high-quality care and support to our residents.Responsibilities:Provide holistic care and support to residents, addressing their physical,...


  • Wokingham, Wokingham, United Kingdom Chartwells - Schools Full time

    Job Title: Catering Support SpecialistEstimated Salary: £22,000 - £25,000 per annumAbout ChartwellsWe are the leading provider of catering and support services to the education sector. Our team is passionate about delivering exceptional customer experience, and we are committed to helping students build strong bodies, sharp minds, and lead long healthy...


  • Wokingham, Wokingham, United Kingdom Advanced Resource Managers Full time

    ResponsibilitiesThe ideal candidate will contribute to the product deployment pipeline, ensuring a strong process for quality assurance and automation. They will serve as a technical expert, offering guidance and support to customers on the AEMS Reliance digital solutions.The responsibilities of this role include:Working with customers to gather information,...