Energy Transformation Specialist

5 days ago


Wokingham, Wokingham, United Kingdom National Grid plc Full time
About the Role

National Energy System Operator (NESO) is embarking on a transformative journey to create a sustainable and secure energy future. As a vital member of our dynamic team, you will collaborate across System Operations and partner with the NESO customer team to ensure that customer needs and experiences are at the forefront of everything we do.

As the Customer & Stakeholder Strategy Lead, your key responsibilities will include:

  • Utilizing data-driven insights to identify and implement improvements, influencing senior leadership decisions to prioritize customer-centric operations.
  • Providing essential briefings to senior management, coordinating engagement activities that drive both immediate results and long-term strategic impact.
  • Bridging the gap between technical teams and customers, focusing on creating outstanding customer experiences.
  • Demonstrating exceptional communication skills, crafting and delivering clear and engaging content for diverse audiences.
  • Leading key initiatives effectively, even under tight timelines, while facilitating workshops and meetings seamlessly.

A competitive salary range of £52,000 - £60,000 per annum, dependent on experience and capability, plus a bonus based on company performance. Enjoy 26 days annual leave as standard and a comprehensive benefits package tailored to support your well-being and professional success.

Join National Energy System Operator in shaping the future of energy and contributing to a workforce that represents the communities we serve.



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