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Customer Service Ambassador
2 months ago
**About the Role**
We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Global Technology Solutions Ltd. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.
**Key Responsibilities**
- Provide timely and effective support to customers via phone, email, and other communication channels.
- Respond to customer inquiries and resolve issues in a professional and courteous manner.
- Work collaboratively with internal teams to resolve customer complaints and issues.
- Develop and maintain a thorough understanding of our products and services to provide accurate and helpful information to customers.
**What We Offer**
As a Customer Service Representative at Global Technology Solutions Ltd, you will have the opportunity to work in a dynamic and fast-paced environment with a team of experienced professionals. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
**Requirements**
- Excellent communication and interpersonal skills.
- Ability to work in a team environment and provide support to colleagues as needed.
- Strong problem-solving and analytical skills.
- Ability to maintain confidentiality and handle sensitive information.
**Working Hours**
We are looking for a flexible and adaptable individual who can work a variety of shifts, including weekdays and weekends. You will be required to work a minimum of 37.5 hours per week, with opportunities for overtime as needed.