Hotel Ambassador

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom KE Hotels (Management) Full time

Hotel Ambassador

We are seeking a Hotel Ambassador to join our team at KE Hotels (Management). As a Hotel Ambassador, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring their stay with us is memorable.

Key Responsibilities:

  • Provide exceptional service to guests, responding to their needs and resolving any issues promptly.
  • Manage guest bookings, upselling opportunities, and work across all hotel departments.
  • Prepare drinks and bar food, and maintain a clean and welcoming environment.

What We Offer:

  • Discounted accommodation and food and beverage rates at Hilton hotels worldwide.
  • Fantastic work culture, with opportunities for growth and development.
  • Employee of the month scheme, and complimentary / discounted meal whilst on duty.
  • Employee Assistance Programme, and access to WeCare app for mental, physical, social, and financial wellbeing.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.



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