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Home Administrator
2 months ago
We are seeking a highly organized and customer-focused Home Administrator to join our team at Amica Care Trust. As the first point of contact for visitors and employees, you will play a vital role in ensuring the smooth operation of our home.
Key Responsibilities- Provide exceptional customer service to residents, employees, and visitors, responding to enquiries and resolving issues in a timely and professional manner.
- Support the Home Management team with a range of administrative activities, including payroll, new starter paperwork, and marketing.
- Update and send payroll and invoices to the Support Office, ensuring accuracy and attention to detail.
- Develop strong relationships with employees, providing support and guidance as needed.
- Contribute to the marketing of the home, promoting our services and values to potential residents and their families.
- Proven experience in a customer service or administrative role, with a strong focus on attention to detail and excellent communication skills.
- Ability to work independently and as part of a team, prioritizing tasks and managing multiple responsibilities.
- Highly organized and efficient, with a positive and helpful approach to work.
- Experience with IT systems and software, including payroll and marketing tools.
- Commitment to our staff values and the ability to promote these at all times.
- Excellent learning and development opportunities, including training and mentorship.
- A competitive pension scheme and a range of employee benefits.
- A friendly and supportive working environment, with regular social events and team-building activities.
- A refer a friend bonus scheme, rewarding you for introducing colleagues to our team.