Customer Service Advisor
4 weeks ago
As a Customer Service Advisor at Aviva, you will be responsible for providing exceptional telephone support to our customers, processing and servicing their home insurance policies. You will gather the correct information professionally and efficiently, taking the time to understand the needs of our customers by answering a variety of calls and building rapport.
You will need to be capable of utilising a range of systems simultaneously and work in a dynamic team. We offer flexible working patterns to suit our customers, business, and you, with a minimum requirement of 50% from the office.
We are looking for someone with a great phone manner, strong communication, listening and questioning skills, and the ability to work in a fast-paced environment. You will also need to be able to multitask with multiple systems whilst simultaneously supporting customers on the telephone.
As a valued member of our team, you will receive a starting salary of £23,900 (based on 35 hours) rising to £24,200 following completion of training and going live. You will also have the opportunity to develop in the role at your own pace with step pay progression.
We offer a range of benefits, including a generous pension scheme, 25 days holiday plus bank holidays, and up to 40% discount on Aviva products. You will also have the opportunity to make a difference through our Aviva Communities and use your 3 paid volunteering days to help others.
We are an inclusive company and welcome applications from all backgrounds and experiences. We consider all forms of flexible working, including part time and job shares, and flex locations, hours and working patterns to suit our customers, business, and you.
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Customer Service Advisor
4 weeks ago
Norwich, Norfolk, United Kingdom Aviva Full timeCustomer Service Advisor – Starting Salary £23,900As a Customer Service Advisor at Aviva, you will be providing telephone support to our customers, processing and servicing their home insurance policies, gathering the correct information professionally and efficiently.You will take time to understand the needs of our customers by answering a variety of...
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Service Advisor
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