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Tour Operations Coordinator
2 months ago
PerryGolf is seeking a highly organized and detail-oriented individual to join our team as a Tour Operations Coordinator. This is a full-time office-based role in Helensburgh, Scotland, with the opportunity to work on a hybrid schedule.
Key Responsibilities- Ground Service Arrangements: Request and confirm bookings for hotels, golf courses, ground transportation, guides, and other ancillary services as required.
- Liaison with Cruise Partner: Communicate with the onboard teams of our cruise partner to provide golf-group details.
- Supplier Management: Update ground suppliers on sales progress and establish final arrangements for ground transportation and golf.
- Tour Planning: Create and maintain tour planning grids using standard company templates.
- Invoice Management: Approve invoices and initiate payments to ground suppliers and host teams.
- Cost Management: Record actual costs and reconcile against budgeted costs.
- Relationship Management: Maintain strong relationships with ground suppliers and Destination Management Companies (DMCs).
- Supplier Evaluation: Provide feedback on supplier performance and suggest improvements.
- Experience: Minimum 3 years in office-based organizational and/or administrative work.
- Travel Industry Knowledge: Strong advantage for candidates with background in travel, hospitality, or events management.
- Communication Skills: Superior verbal and written communication skills, with a passion for details.
- Problem-Solving: Knack for problem-solving, details, and collaboration, with strong organizational skills.
- Logistical Expertise: Strong map reading, geography, and logistical expertise preferred.
- Technology Skills: Intermediate to Advanced in Microsoft Office, including Outlook, Word, and Excel, as well as familiarity working with databases.
- Time Management: Efficient time manager who can multi-task with involvement in multiple projects at the same time.
- Pressure Management: Cool head under pressure, with ability to make quick decisions when necessary.
- Competitive Salary: Paid by negotiation, and subject to the experience of the candidate.
- Holiday Entitlement: 28 days holiday / vacation entitlement, inclusive of UK public holidays.
- Team Environment: Working with a close-knit, passionate, and highly committed team.
