Product Coordinator, Escorted Tours

4 weeks ago


Helensburgh, Argyll and Bute, United Kingdom PerryGolf Full time
About the Role

We are seeking a highly organized and detail-oriented Product Coordinator to join our team at PerryGolf. As a key member of our operations team, you will be responsible for arranging contracted ground and ship services for our worldwide portfolio of escorted small group tours and golf cruises.

Key Responsibilities
  • Request and confirm bookings for hotels, golf courses, ground transportation, guides, and other ancillary services as required.
  • Liaise with our cruise partner, Azamara, to provide golf-group details and ensure seamless execution.
  • Update ground suppliers on sales progress and establish optimal arrangements for ground transportation and golf.
  • Create and maintain tour planning grids using our standard company template.
  • Provide detailed final information to ground suppliers, including guest lists, timings, and agreed arrangements.
  • Approve invoices and initiate payments to ground suppliers and host teams.
  • Record actual costs and reconcile against budgeted costs.
  • Follow up with ground suppliers and DMCs to maintain strong relationships and high-quality standards.
  • Provide feedback to our cruise and tour development team on supplier partner and DMC performance.
Requirements
  • Minimum 3 years experience in office-based organizational and/or administrative work.
  • Strong advantage to candidates with background in travel, hospitality, or events management.
  • Knowledge of golf considered a plus but not required.
  • Superior verbal and written communication skills, with a passion for details.
  • Knack for problem solving, details, and collaboration, with strong organizational skills.
  • Strong map reading, geography, and logistical expertise preferred.
  • Ability to build relationships through various mediums.
  • Understanding of foreign currency translation.
  • Ability to work on multiple projects, trips, decisions concurrently, meet deadlines, respect budgets, and prioritize.
  • Commitment to technology, quality data entry, and dedicated on-going learner.
  • Intermediate to Advanced in Microsoft Office, including Outlook, Word, and Excel, as well as familiarity working with databases.
  • An efficient time manager who can multi-task with involvement in multiple projects at the same time.
  • A cool head under pressure, with ability to make quick and committed decisions when necessary.
What We Offer
  • Competitive salary paid, negotiable based on experience.
  • 28 days holiday/vacation entitlement, inclusive of UK public holidays.
  • Opportunity to work with a close-knit, passionate, and highly committed team.
Location
  • Candidates must be able to commit to a full-time office-based role in Helensburgh, Scotland.
  • International travel may be required from time to time, including hosting limited tours per year.

To express your interest in this role, please email your resume or CV to employment@perrygolf.com.



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