Product Coordinator, Escorted Tours

4 weeks ago

Helensburgh Argyll Bute, United Kingdom PerryGolf Full time
Product Coordinator Job Description

The Product Coordinator plays a vital role in our team, responsible for arranging contracted ground and ship services for our worldwide portfolio of escorted small group tours and golf cruises.

Key Responsibilities:
  • Request and confirm bookings for hotels, golf courses, ground transportation, guides, and other ancillary services as required.
  • Communicate with ground suppliers and trusted Destination Management Companies (DMCs) to ensure high-quality standards are maintained.
  • Establish optimum final arrangements and required timings for ground transportation and golf arrangements, subject to finalised ship or flight timings.
  • Create and maintain our tour planning grids following standard company template.
  • Provide feedback to our cruise & tour development team on supplier partner and DMC performance.
Requirements:
  • Minimum 3 years experience in office-based organizational and/or administrative work.
  • Strong advantage to candidates with background in travel, hospitality, or events management.
  • Knowledge of and/or interest in the game of golf considered a plus but not required.
  • Ability to work on multiple projects, trips, decisions concurrently, meet deadlines, respect budgets, and prioritize.
  • Commitment to technology, quality data entry, and dedicated on-going learner.
  • Intermediate to Advanced in Microsoft Office (including Outlook, Word, and Excel) as well as familiarity working with databases.
What We Offer:
  • Competitive salary paid.
  • 28 days holiday/vacation entitlement, inclusive of UK public holidays.
  • Preference for candidates who can commit to a full-time office-based role in Helensburgh, Scotland. However, open to considering flexible working arrangement requests for the right candidate.
  • All candidates must be comfortable with hybrid work environment.
  • International travel may be required from time to time, including the opportunity to host a limited number of tours per year subject to interest level.

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