Housing Services Coordinator

2 weeks ago


Helensburgh, Argyll and Bute, United Kingdom Argyll & Bute Council Full time
Housing Services Coordinator

We are seeking a skilled and dedicated individual to join our Housing Team as a Housing Services Coordinator. This is a permanent, full-time position, working 35 hours per week, Monday to Friday, 9am-5pm with an hour for lunch.

Key Responsibilities:
  • Interview homeless applicants and complete needs assessments to ensure appropriate referrals are made for support and accommodation provision.
  • Verify and input data for housing systems to ensure accurate and efficient service delivery.
  • Identify housing options for individuals at risk of homelessness and provide expert advice to support their needs.
  • Conduct background investigations into homeless applications to ensure the best possible outcomes.
  • Liaise with housing team members to ensure housing support needs are assessed and appropriate support is put in place.
  • Work within the Equal Opportunities policies and values of Argyll and Bute Council.
  • Assist with budget management by preparing purchase orders and invoices for housing services and maintaining financial records.
Requirements:
  • 3 Standard Grades (Level 1,2) including English and Maths.
  • Aptitude for IT systems and ability to input data accurately.
  • Ability to travel efficiently and effectively between various work locations within Argyll and Bute and beyond.
  • Level 1 competencies - Excellent verbal communication and interpersonal skills, investigative interviewing skills, awareness of customer-focused service delivery.
Desirable Qualifications:
  • Relevant Professional Development Award in Housing Information and Advice Provision.
  • Previous work experience within a public sector housing environment.
  • Knowledge of housing information and advice and housing legislation.

Argyll and Bute Council values a positive work-life balance and is committed to supporting the wellbeing and productivity of its employees. We encourage applicants to discuss their needs and requirements with the recruiting manager, Flora Lamont, Team Lead - Housing Operations, who can be contacted at 01631 572183 or flora.lamont@argyll-bute.gov.uk.



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