Travel Operations Manager

3 weeks ago


London, United Kingdom MBM Travel Executives Ltd Full time

Ticketing Manager Role

MBM Travel Executives Ltd is seeking a skilled Ticketing Manager to lead and support their ticketing team. The ideal candidate will have experience in ticketing and travel management, with a strong understanding of air ticketing procedures and travel systems.

Key Responsibilities:

  • Oversee the daily operation of the ticketing team, ensuring high levels of performance and accuracy.
  • Lead, manage, and support a team of ticketing executives to meet company goals.
  • Assist the ticketing team with daily tasks, ensuring seamless service delivery.
  • Collaborate with sales teams to resolve air-related issues and queries efficiently.
  • Ensure compliance with industry standards and internal company procedures.
  • Contribute to ongoing process improvements to optimize ticketing operations.

Requirements:

  • Proven experience in ticketing and travel management, with leadership experience preferred.
  • Excellent understanding of air ticketing procedures and travel systems.
  • Problem-solving mindset with a focus on providing exceptional customer service.
  • Ability to multitask and manage competing priorities in a fast-paced environment.
  • Knowledge of GDS systems (e.g., Amadeus ideally) is necessary for this role.

How to Apply:

Interested candidates should submit their CV and a cover letter outlining their experience and qualifications to the HR department at MBM Travel Executives Ltd.



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