Travel Operations Manager
3 weeks ago
Ticketing Manager Role
MBM Travel Executives Ltd is seeking a skilled Ticketing Manager to lead and support their ticketing team. The ideal candidate will have experience in ticketing and travel management, with a strong understanding of air ticketing procedures and travel systems.
Key Responsibilities:
- Oversee the daily operation of the ticketing team, ensuring high levels of performance and accuracy.
- Lead, manage, and support a team of ticketing executives to meet company goals.
- Assist the ticketing team with daily tasks, ensuring seamless service delivery.
- Collaborate with sales teams to resolve air-related issues and queries efficiently.
- Ensure compliance with industry standards and internal company procedures.
- Contribute to ongoing process improvements to optimize ticketing operations.
Requirements:
- Proven experience in ticketing and travel management, with leadership experience preferred.
- Excellent understanding of air ticketing procedures and travel systems.
- Problem-solving mindset with a focus on providing exceptional customer service.
- Ability to multitask and manage competing priorities in a fast-paced environment.
- Knowledge of GDS systems (e.g., Amadeus ideally) is necessary for this role.
How to Apply:
Interested candidates should submit their CV and a cover letter outlining their experience and qualifications to the HR department at MBM Travel Executives Ltd.
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