Business Operations Travel Specialist

1 month ago


London, Greater London, United Kingdom Travel Trade Recruitment Full time

Are you looking for a new challenge in Business Travel with a reputable company? We are seeking an experienced Business Operations Travel Specialist to join our team. Key responsibilities will include:

The Role:
  • Handling travel enquiries while ensuring service delivery exceeds client expectations.
  • Making and managing reservations across all vendor categories (air, rail, car, accommodation) in accordance with processes and policies.
  • Ensuring reservations adhere to customer policies, process and SLAs at all times.
  • Building strong and meaningful relationships across our client portfolio.
  • Working to ensure the highest levels of satisfaction for all stakeholders.
  • Complete competence using travel booking technologies - Travelport (Galileo), Amadeus, Evolvi and Conferma.
  • Strong product and geographical knowledge with the ability to upsell additional services to ensure the completeness of reservations.
  • Excellent communication skills, both oral and written.
  • Attention to detail with the ability to both prioritise workload and manage customer expectations.
The Package:
  • A part-time position of 16 hours per week.
  • Monday-Friday 17:00 - 22:00 and Saturday-Sunday 08:00 - 22:00.
  • A salary of £27,000 - £30,000 pro rota.


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