Customer Service Hospitality Coordinator
6 days ago
Position Overview
Job Title
Customer Service Hospitality Coordinator
Employment Type
Permanent
Work Schedule
Full-time
Shift Patterns
Monday to Friday, with shifts from 7am-3pm, 9am-5pm, or 11am-7pm
Compensation
£13.15 per hour
Work Environment
Elior is a renowned catering service provider committed to delivering exceptional culinary experiences and customer service.
We strive to recruit outstanding individuals and cultivate a workplace where our team members feel motivated, appreciated, and enjoy their roles.
Role Responsibilities
As a Customer Service Hospitality Coordinator, your primary duties will include:
- Maintaining cleanliness and organization of your designated area at all times
- Possessing a comprehensive understanding of the menu and current promotions to effectively assist customers
- Managing the cash register during service while adhering to proper procedures
- Addressing customer complaints professionally and in accordance with established protocols
- Complying with COSHH, Food Safety, and Health & Safety regulations, and reporting incidents as required
Required Skills & Experience
We are looking for candidates who possess:
- Strong customer service skills
- Ability to work collaboratively in a team
- Effective communication abilities
- Previous experience in catering or hospitality
Employee Benefits
We offer a competitive salary of up to £13.15 per hour, with overtime compensation at 1.5 times the hourly rate.
Additional benefits include an Employee Assistance Programme, a cycle to work scheme, workplace pension, life assurance (2x salary), 28 days of holiday (pro-rata, including Bank Holidays), increasing to 31 days after two years of service, and a day off for your birthday.
Why Join Us?
At Elior, we embrace innovation in our food offerings, catering services, and operational practices. Our core values reflect our identity, encouraging our team members to express themselves, think creatively, and take bold steps. We are dedicated to ensuring our employees find joy in their work and have fun.
We believe in fostering a diverse workplace that celebrates differences, creating a vibrant and positive atmosphere. Our culture is centered around nurturing talent and providing an environment where individuals can thrive and reach their full potential.
We are proud to be an equal opportunity employer and welcome all applicants. Please inform us if you require any reasonable adjustments during the application process.
If you are eager to be part of a distinguished team passionate about delivering exceptional culinary experiences, we encourage you to consider this opportunity.
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