Service Operations Manager

4 weeks ago


London, Greater London, United Kingdom Canadian Solar Inc. Full time
Job Description

We are seeking a highly skilled and experienced Sr. Service Manager to join our team at Canadian Solar Inc.

The Sr. Service Manager will be responsible for managing a cross-functional team to complete commissioning activities and obligations under the Long-Term Service Agreements (LTSA's) for Battery Energy Storage Systems (BESS) projects.

  1. Manage the daily operations of the regional service team, including scheduling resources to complete commissioning tasks, preventative and corrective maintenance on CSI Solar's Solbank energy storage product.
  2. Responsible for Health and Safety, P&L, plant capacity and availability guarantees, and augmentations.
  3. Ensure all personnel are trained and follow environmental, health and safety policies and procedures.
  4. Responsible for the performance of service engineers and technicians as well as their day-to-day activities.
  5. Accountable for P&L including budget, staffing and CAPEX / OPEX development.
  6. Negotiate subcontractor service agreements.
  7. Establish and maintain Key Performance Indicators (KPI's) to ensure sites are in accordance with contractual obligations and manufacturers requirements.
  8. Prepare and review detailed scopes of work for service team and subcontractors.
  9. Review and approve maintenance reports.
  10. Evaluate and recommend opportunities to improve operational efficiencies.
  11. Determine spare part requirements and track spare part inventory.
  12. Analyze performance data determining root cause and performance trends.
  13. Oversee the preparation of monthly reports to client / owner and present performance metrics and KPI's.
  14. Assist with the negotiation of LTSA's with the client / owner and Sub-LTSA's with service providers.
  15. Build, develop, and grow any business relationships vital to the success of the project.

Requirements:

  • Minimum 10 years' work experience in a service environment that includes electrical systems, controls systems, network communication hardware, and power generation hardware.
  • Minimum 5 years management and personnel management experience.
  • Engineering (Electrical or Mechanical) degree or diploma.
  • Equivalent work experience will be considered.
  • Knowledge of general and national codes, medium voltage power systems and Energy Storage system applications is an asset.

Benefits:

Canadian Solar offers a competitive salary plus fully comprehensive benefits and performance bonus package based on an annual objective achievement.



  • London, Greater London, United Kingdom Business Manager Full time

    Business Manager Job DescriptionCollinson is a global company dedicated to making travel easier and more enjoyable for millions of people worldwide. As a Business Manager, you will play a critical role in supporting the company's leadership teams and driving business growth.Key Responsibilities:Manage meeting cadence and coordination across the business...


  • London, Greater London, United Kingdom International Arts Manager Full time

    Seeking a skilled Creative Operations Manager to oversee the administrative, logistical, and welfare aspects of artists, production, and season staff within a dynamic arts organization.Responsibilities:Coordinate the management of artists, production, and season staff to ensure a smooth operation.Line manage and support seasonal stage management...


  • London, Greater London, United Kingdom International Arts Manager Full time

    About the Role:We are seeking an experienced Arts Administration Director to join our team at International Arts Manager. As a key member of our team, you will be responsible for managing the administrative, logistical, and welfare matters of artists, production, and season staff.Main Responsibilities:Welfare Management: Oversee the welfare of performing...


  • London, Greater London, United Kingdom Business Manager Full time

    About the RoleWe are seeking a highly skilled Business Manager to support our Product, Tech & Data team. As a key contributor, you will provide critical assistance to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides of the business...

  • Operations Manager

    1 month ago


    London, Greater London, United Kingdom International Arts Manager Full time

    Job OverviewWe are seeking a highly skilled and motivated individual to fill the role of Operations Manager - Arts and Culture at International Arts Manager. This dynamic position requires a flexible and efficient individual who is passionate about the arts and our organization's values.Key ResponsibilitiesCoordinate and manage the administrative tasks of...


  • London, Greater London, United Kingdom International Arts Manager Full time

    Key Responsibilities:As a key member of the International Arts Manager team, the successful candidate will be responsible for managing the administrative, logistical, and welfare matters of artists, production, and season staff. This will involve coordinating the management of artists, production, and season staff, ensuring the smooth operation of the...


  • London, Greater London, United Kingdom Business Manager Full time

    About the RoleWe are seeking a highly skilled Senior Business Operations Manager to join our Product, Tech and Data team. As a key member of the leadership team, you will provide critical support to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO).The ideal candidate will have proven experience as a Business Manager or...


  • London, Greater London, United Kingdom Leisure (Operations) Full time

    We are Places for People Group, a social enterprise that believes in empowering communities through active living. As a key member of our Leisure Operations team, you will play a vital role in driving membership numbers and creating a welcoming environment for our customers.As a manager, you will lead and coach our membership teams to deliver exceptional...


  • London, Greater London, United Kingdom Leisure (Operations) Full time

    Job OverviewWe are seeking a highly motivated and experienced Sports and Leisure Operations Manager to join our team at Places for People Group. As a key member of our operations team, you will play a critical role in driving membership numbers and delivering outstanding customer service.About the RoleThis is an exciting opportunity for a results-driven...


  • London, Greater London, United Kingdom Leisure (Operations) Full time

    We are Places for People Group, a social enterprise that believes in empowering communities through active places and healthy people.At Leisure (Operations), we strive to create a welcoming environment that encourages customers to engage in various activities. As a key member of our team, you will play a vital role in driving membership numbers and...


  • London, Greater London, United Kingdom Atlantic Labs Manager GmbH Full time

    Kadmos Technologies is part of Atlantic Labs Manager GmbH, a Berlin-based fintech firm with operations in regulated environments. The company is seeking an experienced Financial & Operations Manager to lead safeguarding and treasury management efforts.Key ResponsibilitiesDevelop and implement risk management strategies aligned with regulatory requirements...

  • Business Manager

    3 weeks ago


    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Job DescriptionCollinson is a global, privately-owned company that helps the world travel with ease and confidence. As a Business Manager, you will be part of the Product, Tech & Data team, supporting the Chief Product Officer and the Chief Technology and Data Officer in ensuring consistency of information between the two sides of the...


  • London, Greater London, United Kingdom International Arts Manager Full time

    Company OverviewInternational Arts Manager is a dynamic organization dedicated to delivering exceptional live performances and artistic experiences.About the RoleWe are seeking an experienced Strategic Arts Operations Coordinator to join our team. This key role will be responsible for managing administrative, logistical, and welfare matters of artists,...

  • Business Manager

    4 weeks ago


    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Role OverviewCollinson is a global company dedicated to helping the world travel with ease and confidence. As a Business Manager in our Product, Tech & Data team, you will provide critical support to the Chief Product Officer and Chief Technology and Data Officer. Your role will ensure consistency of information between the two sides of the...


  • London, Greater London, United Kingdom Leisure (Operations) Full time

    About the RoleWe are seeking an experienced Membership Sales Manager to join our Leisure Operations team. As a key member of our team, you will be responsible for driving membership sales and delivering outstanding customer service.With a strong focus on sales and customer satisfaction, you will work closely with our membership teams to create a friendly,...


  • London, Greater London, United Kingdom Business Manager Full time

    Business Manager Role OverviewWe are seeking a highly skilled Business Manager to support the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). The primary responsibility will be to ensure consistency of information between the two sides of the business unit.Key ResponsibilitiesCollaborate with cross-functional teams to drive...


  • London, Greater London, United Kingdom Business Manager Full time

    Business Manager Role OverviewWe are seeking a highly skilled Business Manager to support the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). The primary responsibility will be to ensure consistency of information between the two sides of the business unit.Action tracking and coordination of various stakeholders to drive...

  • Operations Director

    4 weeks ago


    London, Greater London, United Kingdom International Arts Manager Full time

    We are seeking a highly skilled and motivated individual to fill the role of Operations Manager - Arts and Culture at International Arts Manager. This dynamic position requires a flexible and efficient individual who is passionate about the arts and our organization's values.Key ResponsibilitiesCoordinate and manage the administrative tasks of our artistic...


  • London, Greater London, United Kingdom Atlantic Labs Manager GmbH Full time

    An experienced Financial Director is required to oversee treasury operations, e-money management, liquidity, and optimize financial resources. The role will ensure financial stability and growth while adhering to regulatory requirements.This position involves managing e-money, treasury operations, safeguarding accounts, reconciliation, cash management, and...


  • London, Greater London, United Kingdom Leisure (Operations) Full time

    We are Places for People Group, a social enterprise that believes in creating active places and healthy people. Our mission is to deliver services for everyone in the community to thrive. At Leisure (Operations), we are changing lives by creating active places and healthy people for communities to thrive.We apply the same philosophy to our People as we do to...