Dorchester Collection Reservation Agent
2 weeks ago
The Dorchester Collection is seeking a Luxury Hotel Sales and Service Professional to join its reservation team. As a key member of the sales team, you will be responsible for selling rooms and packages to customers, providing personalized recommendations and upgrades, and upselling and cross-selling amenities and services to increase average room rate.
About Us:We care about your career and are known for having the absolute best people in the industry. You'll learn not only from your fellow Legends but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What We Offer:- Competitive salary estimated to be around £35,000 - £45,000 per annum, depending on experience and qualifications
- Fantastic Employee bonus scheme and Excellent Service charge
- Complimentary stays including breakfast across the Dorchester Collection Hotels - up to 48 nights every year
- 50% F&B discount at selected bars and restaurants within the Dorchester Collection
- Vibrant Social events that bring employees together including Summer party and Winter ball
- Ambitious benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
- Apprenticeship, training and development opportunities - from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager)
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