Dorchester Collection Reservation Agent

2 weeks ago


London, Greater London, United Kingdom DUCASSE Paris Full time

The Dorchester Collection is seeking a Luxury Hotel Sales and Service Professional to join its reservation team. As a key member of the sales team, you will be responsible for selling rooms and packages to customers, providing personalized recommendations and upgrades, and upselling and cross-selling amenities and services to increase average room rate.

About Us:

We care about your career and are known for having the absolute best people in the industry. You'll learn not only from your fellow Legends but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What We Offer:
  • Competitive salary estimated to be around £35,000 - £45,000 per annum, depending on experience and qualifications
  • Fantastic Employee bonus scheme and Excellent Service charge
  • Complimentary stays including breakfast across the Dorchester Collection Hotels - up to 48 nights every year
  • 50% F&B discount at selected bars and restaurants within the Dorchester Collection
  • Vibrant Social events that bring employees together including Summer party and Winter ball
  • Ambitious benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
  • Apprenticeship, training and development opportunities - from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager)


  • London, Greater London, United Kingdom The Dorchester Full time

    Job Summary:This role offers an exceptional opportunity to develop your skills and become a celebrated leader in the hospitality industry. As a graduate on our Ultimate Leader Programme, you will learn from fellow Legends and through our award-winning Dorchester Collection learning academy. You will achieve high standards of service and leadership that will...


  • London, Greater London, United Kingdom Dorchester Collection Full time

    Job OverviewWe are seeking a talented Creative Copywriter to join our team at Dorchester Collection. As a key member of our brand team, you will be responsible for shaping and implementing the overarching Dorchester Collection brand tone of voice.Your primary focus will be on producing high-quality, engaging copy to brief across print and digital channels,...


  • London, Greater London, United Kingdom Dorchester Collection Full time

    Key ResponsibilitiesAs our ideal candidate, you will be responsible for acting as a 'guardian' of the style guide, ensuring all copy and content aligns with the Dorchester Collection tone of voice. You will also exhibit exceptional editing and proofreading skills to deliver typo-free, sparkling copy that brings Dorchester Collection to life.You will produce...

  • Hospitality Host

    4 weeks ago


    London, Greater London, United Kingdom Dorchester Collection Full time

    Your Career OpportunitiesAs a Waiter at The Dorchester Hotel, you can expect:A competitive salary, estimated around £25,000 - £30,000 per annum, depending on experience and qualifications.Fantastic employee bonus scheme and excellent service charge.Complimentary stays including breakfast across the Dorchester Collection Hotels.50% F&B discount at selected...


  • London, Greater London, United Kingdom DUCASSE Paris Full time

    As a Dorchester Collection Reservation Agent, you will play a crucial role in delivering exceptional guest experiences and driving revenue growth through strategic sales initiatives. This is an exciting opportunity to join a world-renowned luxury hotel brand and be part of a dynamic team that embodies the highest standards of service and hospitality.Key...


  • London, Greater London, United Kingdom Dorchester Collection Full time

    Company OverviewThe Dorchester Collection is a renowned hospitality company that values excellence and innovation. We strive to provide exceptional experiences for our guests, and we're looking for talented individuals to join our team.


  • London, Greater London, United Kingdom Dorchester Collection Full time

    About the RoleThe estimated salary for this position is £40,000 - £60,000 per annum, depending on experience. As a Night Manager at The Dorchester Collection, you'll be responsible for managing room allocations, supervising the Front Desk, and liaising with guests. You'll also support the Front Office Manager in maintaining administrative systems and...

  • Room Attendant

    4 months ago


    Central London, London, United Kingdom The Dorchester Full time

    We care about your career and are known for having the absolute best people in the industry. When you join us as a Room Attendantyou start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest...


  • London, Greater London, United Kingdom Dorchester Collection Full time

    Position OverviewWe're passionate about nurturing talent and are renowned for attracting top industry professionals. As an Executive Pastry Chef Assistant at Alain Ducasse at The Dorchester, you'll embark on a unique journey to become a culinary expert. You'll learn from your peers and our award-winning training program, enabling you to excel in craft,...


  • London, Greater London, United Kingdom The Dorchester Collection Full time

    Career Opportunity: Executive Chef AssistantCUT restaurant at The Dorchester Collection is looking for an experienced Executive Chef Assistant to join their dynamic kitchen team in London. This is an exciting opportunity for a skilled chef to support the Head Chef in delivering exceptional culinary experiences for our guests. As an Executive Chef Assistant,...


  • London, Greater London, United Kingdom The Dorchester Collection Full time

    Job Description: Lead Kitchen ProfessionalCUT restaurant at The Dorchester Collection is seeking a highly skilled Lead Kitchen Professional to join their dynamic kitchen team in London. This is an exciting opportunity for an experienced chef to lead and contribute to the success of our award-winning kitchen. As a Lead Kitchen Professional, you will be...


  • London, Greater London, United Kingdom Dorchester Collection Full time

    About the RoleThis is an exceptional opportunity for a seasoned Copywriting Expert to bring their unique personality and passion to our team. You will be working closely with international employees across the business, including hotel marketing teams in the UK, Europe, Middle East, and the USA.You will have the chance to develop your skills and expertise...


  • London, Greater London, United Kingdom Jumeirah Carlton Tower Full time

    Job DescriptionThe successful candidate will work as a key member of the Front Office team at Jumeirah Carlton Tower, processing telephone and email reservations according to room and rate availability. They will also handle travel agent bookings, vouchers, and credit requests, ensuring adherence to hotel policy.The ideal candidate will have at least 2...

  • Reservations Agent

    4 weeks ago


    West London, London, United Kingdom Royal Lancaster London Full time

    Join the team that Always Cares! Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Reservations Agent at the Royal Lancaster London. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch stations. Some of our fabulous...

  • Reservation Agent

    1 month ago


    London, Greater London, United Kingdom Hilton Worldwide, Inc. Full time

    This is an exciting opportunity for a Reservation Agent to join Hilton London Syon Park's dynamic reservations team. As a key member of the team, you will be responsible for handling room reservations, developing sales leads, and maintaining exceptional customer service standards.About You:You have excellent communication and administrative skills.You...

  • Luxury Copywriter

    1 week ago


    London, Greater London, United Kingdom Dorchester Collection Full time

    About UsDorchester Collection is a renowned luxury hospitality brand that prides itself on delivering exceptional guest experiences across its properties.We are seeking an accomplished Luxury Copywriter to join our team, driving the creation of engaging content that showcases the essence of our brand and hotels.Salary: £55,000 - £65,000 per annum,...


  • London, Greater London, United Kingdom Dorchester Collection Full time

    Job Title: Creative Content SpecialistAbout UsDorchester Collection is a leading luxury hospitality brand that strives to deliver unforgettable guest experiences through its unique properties and exceptional service.We are seeking a skilled Creative Content Specialist to join our team, responsible for developing innovative content strategies that elevate our...

  • Reservations Agent

    4 weeks ago


    London, EC1, Central London, United Kingdom PPHE Hotel Group Full time

    Reservations Agent - London Engaging with a differenceJoin a Customer Service team that stands out from the rest. We are a dynamic, close-knit team and thrive in creating memorable moments for our guests. We spark engagement at every opportunity we get with our guests be it on the phones, emails, or webchat ensuring a seamless guest experience is achieved....


  • London, Greater London, United Kingdom Montcalm Collection Full time

    Montcalm Collection Job Opportunity">We are seeking a highly skilled Hotel Reservation Coordinator to join our team. As a key member of our reservations department, you will handle guest reservations with accuracy and efficiency, ensuring an exceptional experience for our guests.">You will provide exceptional customer service, answer inquiries, and address...


  • London, Greater London, United Kingdom Dorchester Collection Full time

    We are looking for a highly organized and detail-oriented Human Resources Administration Assistant to join our team at Dorchester Collection.About the Role:The ideal candidate will have excellent communication skills, a passion for human resources, and a keen eye for detail. As a Human Resources Administration Assistant, you will be responsible for providing...