Customer Service Ambassador

3 weeks ago


Bracknell, Bracknell Forest, United Kingdom Gourmet Burger Kitchen Full time
Deliver Exceptional Dining Experiences

At Gourmet Burger Kitchen, we're passionate about providing top-notch service and creating unforgettable memories for our guests. As a Front of House Team Member, you'll be the face of our brand, showcasing our commitment to excellence in every interaction.

Your Key Responsibilities:

  • Greet every guest with a warm welcome, making them feel valued and excited to dine with us.
  • Take orders, serve food, and ensure that each guest enjoys their meal in a friendly, efficient manner.
  • Be menu masters, helping guests choose the perfect burger and sides to match their tastes.
  • Maintain a clean, tidy, and welcoming dining area, ensuring every table is ready for the next guest.
  • Work collaboratively with the kitchen staff to deliver orders quickly and efficiently, guaranteeing our guests receive the best service.

What We're Looking For:

  • Experience in a customer-facing role is a plus, but a great attitude and a passion for delivering exceptional service are essential.
  • You're friendly, approachable, and enjoy making people's day better.
  • Be a team player who works well with others and understands the importance of collaboration.
  • Be adaptable and ready to step in wherever needed to keep things running smoothly.

What's in It for You:

  • Enjoy 50% Off your total bill for you and 5 friends across all our brands – because great food should be shared.
  • Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
  • Stock up on Favourites: Enjoy 20% off at Carluccio's retail gift shop & deli.
  • Get Paid When You Need It with Wage Stream, offering access to advanced pay.
  • Refer Friends and Earn with our bonus scheme.
  • Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
  • Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.

Ready to Join the GBK Family? If you're passionate about delivering top-notch service and creating unforgettable dining experiences, we want to hear from you. Apply now to become a Front of House Team Member at Gourmet Burger Kitchen and help us continue serving up smiles and the best burgers in town.



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