Senior Customer Experience Manager
4 weeks ago
As a key member of our team, you will be responsible for driving customer satisfaction and growth. Your primary focus will be on building strong relationships with our clients, understanding their needs, and identifying opportunities for future growth.
Key Responsibilities:- Customer Relationship Management: Act as an ambassador for our clients, ensuring a seamless experience across all departments.
- Customer Success Criteria: Identify and propose criteria for measuring customer success, working closely with key stakeholders to ensure alignment.
- Customer Workshops: Organize and host workshops to address customer challenges, providing solutions that deliver desired outcomes.
- Adoption and Utilization: Focus on optimizing our products and solutions, identifying opportunities for growth and improvement.
- Driving Improvements: Hold regular review sessions to identify areas for improvement, setting targeted action plans to address root causes.
- Research and Insight: Proactively identify key research to maintain knowledge as a CX/industry expert, sharing insights with internal stakeholders.
You will work closely with our marketing teams to showcase our products and services, case studies, and facilitating reference opportunities. The ideal candidate will be a highly experienced senior customer-facing professional with a proven track record of delivering transformation change projects through stakeholder management.
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Customer Experience Advisor
2 months ago
Bracknell, Bracknell Forest, United Kingdom beBee Professionals Full time £25,000 - £35,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Bracknell, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...
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Customer Experience Associate
3 weeks ago
Bracknell, Bracknell Forest, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a skilled Customer Experience Associate to provide exceptional support to our customers in Bracknell, UK. As the first point of contact, you will handle incoming queries, provide accurate product information, and resolve issues efficiently.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide detailed information...
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Customer Experience Associate
2 weeks ago
Bracknell, Bracknell Forest, United Kingdom Hollywood Bowl Group Full timeAbout the RoleAs a Customer Experience Associate at Hollywood Bowl Group, you will be at the forefront of delivering exceptional customer service, ensuring every guest has an enjoyable and memorable experience. You will be working in a fast-paced environment, handling a variety of tasks, from welcoming guests to hosting parties on the lanes or serving food...
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Customer Experience Ambassador
1 week ago
Bracknell, Bracknell Forest, United Kingdom Hollywood Bowl Group Full timeAbout This Role At Hollywood Bowl Group, we're passionate about bringing families and friends together for affordable fun and healthy competition. As a Team Member, you'll be at the heart of this mission, delivering exceptional customer service and creating unforgettable experiences for our guests. Key Responsibilities - Welcome customers and provide a...
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Customer Experience Specialist
2 weeks ago
Bracknell, Bracknell Forest, United Kingdom Jardine Motors Group Full timeOverview of Role:We're looking for a talented individual to join our team as a Service Advisor at Jardine Motors Group. As a Service Advisor, you will play a critical role in delivering a premium level of service to our customers.Our ideal candidate is passionate about creating great experiences for customers and is a resilient person who enjoys working as...
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Service Advisor
3 weeks ago
Bracknell, Bracknell Forest, United Kingdom Jardine Motors Group Full timeOverview of the Service Advisor RoleWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Jardine Motors Group. As a Service Advisor, you will play a critical role in delivering exceptional customer experiences and ensuring that our customers receive a premium level of service.Key ResponsibilitiesBuild and maintain strong...
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Customer Service Manager Part Time
3 days ago
Bracknell, Bracknell Forest, United Kingdom Levi Strauss & Co Full timeCompany OverviewLevi Strauss & Co is a leading apparel company that values change and ideas. As a Key Holder at our Bracknell store, you will be an essential link between our products and customers.Job DescriptionWe are seeking a highly motivated and organized individual to support our Store Management team with daily tasks and store duties. The ideal...
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Senior Team Manager
4 weeks ago
Bracknell, Bracknell Forest, United Kingdom Look Ahead Full timeJob Title: Senior Team ManagerAbout the Role:We are seeking a highly skilled and experienced Senior Team Manager to join our team at Look Ahead. As a Senior Team Manager, you will be responsible for leading and managing a team of staff to deliver high-quality services to our customers.Key Responsibilities: Lead and motivate your team to ensure the delivery...
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Senior Service Manager
7 days ago
Bracknell, Bracknell Forest, United Kingdom Look Ahead Full timeAbout the RoleWe are seeking a Senior Service Manager to lead our Young People service in Bracknell. As a key member of our team, you will be responsible for ensuring that a holistic and cohesive model of customer support is embedded across your patch.Key ResponsibilitiesLead and motivate your team to ensure the championing of and maintenance of a positive...
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Product Design Manager
4 weeks ago
Bracknell, Bracknell Forest, United Kingdom ENGINEERINGUK Full timeAbout the RoleAs a Product Design Manager at ENGINEERINGUK, you will lead a team of talented Product Designers to inform, shape, drive, and design the omnichannel customer experience for our products. You will be responsible for setting design vision and direction, delivering to this across digital touchpoints, and ensuring user-centred design methodologies...
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Customer Success Manager
4 weeks ago
Bracknell, Bracknell Forest, United Kingdom Accuris Full timeJob Title: Customer Success ManagerAccuris is seeking a Customer Success Manager to join its team in the EMEA region. As a key member of the Customer Success organization, you will be responsible for building long-term relationships with customers, ensuring the success of our solutions, and driving customer adoption.Key Responsibilities:Support customers in...
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Senior Property Manager
4 weeks ago
Bracknell, Bracknell Forest, United Kingdom Worth Recruiting Full timeWorth Recruiting is seeking an experienced Senior Property Manager to lead a team of Property Managers in our expanding Estate Agency. The ideal candidate will have a strong background in Property Management and be ARLA qualified.Key responsibilities include:Managing a team of Property ManagersCoordinating property viewings and showingsEnsuring high levels...
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Customer Success Manager
4 weeks ago
Bracknell, Bracknell Forest, United Kingdom Accuris Full timeJob DescriptionAccuris is seeking a Customer Success Manager to join its EMEA region team. This role is responsible for building long-term relationships with customers, ensuring the success of our solutions, and driving continued value.Key Responsibilities:Support customers within the Accuris new customer onboarding and success management programsOrchestrate...
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Product Design Manager
4 weeks ago
Bracknell, Bracknell Forest, United Kingdom ENGINEERINGUK Full timeAbout the RoleWe are seeking an experienced Product Design Manager to lead our team of talented Product Designers in creating an exceptional omnichannel customer experience for our Waitrose App and Web platforms.Key ResponsibilitiesLead and manage a team of Product Designers to inform, shape, and drive the design of the omnichannel customer...
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Customer Service Manager
4 weeks ago
Bracknell, Bracknell Forest, United Kingdom Sainsbury's Full timeAbout the RoleWe are seeking a highly motivated and organized Customer and Trading Manager to join our team at Sainsbury's. As a key member of our management team, you will be responsible for leading a team of colleagues to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesManage a team of colleagues to ensure excellent customer...
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Customer Success Manager
4 weeks ago
Bracknell, Bracknell Forest, United Kingdom TD SYNNEX UK Limited Full timeTD SYNNEX UK Limited: A Career in Customer SuccessAt TD SYNNEX UK Limited, we're dedicated to empowering our people and delivering exceptional customer service. As a Customer Success Manager, you'll play a vital role in shaping our future business and living by our core values of inclusion, collaboration, integrity, and excellence.We prioritize the...
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Customer Service Manager
3 weeks ago
Bracknell, Bracknell Forest, United Kingdom Coppid Beech Hotel Full timeThe Coppid Beech Hotel is seeking a highly skilled Reception Manager to join their team.This is a fantastic opportunity for a customer-focused professional with strong communication skills and experience in managing and developing a team to the highest level.We are offering a competitive rate of pay, as well as a range of benefits including:Free Hotel...
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Customer Success Manager
4 weeks ago
Bracknell, Bracknell Forest, United Kingdom Panasonic Automotive Systems Europe Full timeJob SummaryAs a Customer Success Manager at Panasonic Automotive Systems Europe, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.Key ResponsibilitiesServes as the primary point of contact for assigned clients, understanding their unique needs...
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Customer Success Manager
3 weeks ago
Bracknell, Bracknell Forest, United Kingdom Panasonic Automotive Systems Europe Full timeJob SummaryAs a Customer Success Manager at Panasonic Automotive Systems Europe, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.Key ResponsibilitiesServes as the primary point of contact for assigned clients, understanding their unique needs...
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Bracknell, Bracknell Forest, United Kingdom oilandgas Full timeJob SummaryWe are seeking a highly skilled Senior Building Management Systems Project Manager to join our team. As a key member of our project management team, you will be responsible for managing and executing Building Management System (BMS) projects, working closely with customers to understand their requirements and design customized BMS solutions that...