Customer Service Manager

3 weeks ago


Bracknell, Bracknell Forest, United Kingdom Coppid Beech Hotel Full time

The Coppid Beech Hotel is seeking a highly skilled Reception Manager to join their team.

This is a fantastic opportunity for a customer-focused professional with strong communication skills and experience in managing and developing a team to the highest level.

We are offering a competitive rate of pay, as well as a range of benefits including:

  • Free Hotel Leisure club membership worth £696 a year
  • Free membership to Health Assured, your Employee Assistance Programme
  • Free membership to Perks at Work, offering huge retail discounts
  • Free meals on duty
  • Free car parking on site

The ideal candidate will have:

Proven front desk management experience within a similar sized hotel

Experience of working within a large venue with multiple outlets

Experience of managing teams of 12 or more

Very high standards towards moving the business forward in terms of customer care and guests

Excellent communication skills, with the ability to talk, listen and build relationships with management, staff and guests

Previous experience of Opera Hotel Operating system



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