Tenancy Sustainment Manager

3 weeks ago


St Albans, Hertfordshire, United Kingdom Rocasa Consulting Full time
Tenancy Sustainment Manager

We are recruiting for a Tenancy Sustainment Manager to join our Resident Services team. The successful candidate will be responsible for working closely with customers to prevent further accumulation of rent arrears, conducting tenancy reviews, and providing continuous financial and welfare advice to support tenancy sustainment.

The estimated salary for this role is up to £38,000 per annum, plus an annual 10% bonus. This is a 12-month fixed-term contract, and the role is based remotely with occasional travel to our homes in Buckinghamshire, Oxfordshire, and Hertfordshire.

This role involves:

  • Working with customers to identify and address potential issues that may lead to rent arrears.
  • Conducting regular tenancy reviews to ensure customers are aware of their responsibilities and obligations.
  • Providing ongoing financial and welfare advice to customers to support tenancy sustainment.

Benefits:

  • Annual 10% bonus.
  • Opportunities for professional development and training.


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