Tenancy Sustainment Expert
4 days ago
We are seeking a highly motivated and experienced Tenancy Sustainment Expert to join our team at Rocasa Consulting Limited.
This is an exciting opportunity for a results-driven professional to take on a challenging role that involves managing arrears, negotiating payment agreements, and focusing on tenancy sustainment. As a Tenancy Sustainment Expert, you will play a crucial role in ensuring timely payments from customers and providing exceptional customer service.
You will work closely with customers to resolve any issues related to payment, and your strong communication skills will enable you to build trust and rapport with them. We offer a competitive salary of up to £38,000 per annum, plus an annual 10% bonus.
Key Responsibilities:
- Manage arrears effectively to prevent further accumulation of debt
- Negotiate payment agreements with customers in line with our policy
- Focus on tenancy sustainment to ensure long-term rentals
- Communicate effectively with customers over the telephone and email
Estimated Salary: £38,000 - £41,800 per annum, depending on experience
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Tenancy Sustainment Expert
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